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| Job Location | Cambridge |
| Education | Not Mentioned |
| Salary | 35,000 - 40,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Desktop Support/ Technical Support engineerlocation: CambridgeSalary:£35,000-£40,000Permanent roleHybrid working: 3 days for the office, 2 days remotely.The company is a leading Managed Services business providing and a market leading IT Service solutions provider.They strive to research, develop, and deliver the products, services and solutions needed by our customers to support their primary goals of supporting their customers, providing optimum customer experiences, and ultimately delivering successful outcomes.The RoleWe are looking for a passionate and motivated Tier 2 Support Engineer who has proven commercial experience in supporting Microsoft, Networking and Security products.The successful applicant will be responsible for configuring, monitoring, and maintaining the infrastructure used to support the delivery of the customers Services products, applications, and network.The role is to work with their internal Support Engineer teams, third party suppliers and other company teams to achieve high levels of security, availability, reliability and supporting systems, leading their continuous improvement. You will also help to mentorand coach the service desk team Tier 1 to achieve Microsoft competencies and accreditations.Some key aspects of the role will include:* Providing support on Microsoft Azure platforms* Configuration and monitoring of Azure, O365, Network and Web services.* Preparing and maintaining documentation in support of technical work instructions* Preparing for and managing the change processes in line with policy and processTo be successful in this role it will be essential that you can demonstrate expert workingknowledge of the following:* Significant demonstrable experience in a supporting role (minimum 10 years)* Expert knowledge of Configuring web and function apps* Experience with Azure Front door and WAF Policies* Demonstrate experience of configuration and monitoring of API Manager* Expert knowledge of Application insights configuration and monitoring* Detailed knowledge of Azure Service Bus* Working experience with Azure SQLWhat can the company offer you* Hybrid working, at home and in the office* A competitive salary £30K to 40K* 25 days annual holiday with birthday off in addition.* Employee Assistance Program* Death in Service to the value of 2 times salary* EMI Share Scheme, subject to terms and conditions* Entrance to the Company health cash plan with Simply Health.* Training and paid courses* Company PensionIf you have the skills required, apply now!"In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.