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Job Location | Cambridge |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Software Support EngineerLocation: Cambridge, UK (currently working from home due to Covid 19 restrictions, hybrid model of working available upon return to normal working environment)Employment type: PermanentSalary: Competitive, details will be made available on first contactIn every sector, organisations are using location data to make better decisions - increasing profits, maximising efficiency and even saving lives. 1Spatial’s suite of solutions help our customers manage their complex geospatial data. We are a rapidly growing global business with offices in Cambridge (UK), USA, France, Australia, Ireland, Belgium and Tunisia.1Spatial Customer Support are a multidisciplinary team that play a critical role within the wider Delivery team. Providing excellent support for our software, exceeding service expectations and managing relationships is key for ensuring customer retention, as well as maintaining a reputation which helps to secure new business. Our customers trust us to deliver a service which offers access to a team providing technical expertise, extensive product knowledge and exceptional service levels.Would you be a good fit for the 1Spatial’s Customer Support team We love people who are approachable, smart, innovative and agile and who care about learning and continuous improvement. You will be a self-motivated problem solver with good communication skills. Reporting to the Customer Support manager, in this role you will get to develop a great working knowledge of our core geospatial products and the tailored systems that use 1Spatial technology, third party products that we resell (including FME and Geocortex), as well as open source technology that we use to build our solutions. You will work closely with the other teams in the company including development, testing, product management, consulting and sales in a highly collaborative, agile environment.You will be responsible for:
Keyskills :
SQL Technical Suppt Troubleshooting Service Desk Management software suppt