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| Job Location | Cambridge |
| Education | Not Mentioned |
| Salary | 55,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
About the roleThe role of Salesforce Business Analyst within the company IT Department will be a hybrid role to manage projects and identify process and system improvements to support our organisations requirements and best practice Force.com. As well as the associatedthird party products to support Sales, Marketing and Service Teams.The role will focus on optimising Force.com by providing system administration, business analysis, design, development and configuration, with a particular interest in Lightning, Pardot, Service Cloud, knowledge base and communities creation and managementto help the business become better connected.In this role, you can also be expected to investigate and resolve issues not covered by the IT Service Desk Analyst or Salesforce Administrators, producing resolution documentation for the helpdesk knowledge base.You will be asked to share your expertise in the form of new projects, supporting implementations and testing of new applications, and contributing to process improvements projects and training courses for our colleagues, ensuring theyre suitability proficientin the use of company systems.About you
Keyskills :
Business Analystadministratorsalesforcesalesforce admin