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River Tour Guide Trainer - 2 positions available

Scudamores
Job LocationCambridge
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time or part-time

Job Description

About The RoleFounded in 1910 Scudamores Punting Company are Cambridges premier punt tour and boat hire business. As we prepare for our busiest time of year, we are now looking for two enthusiastic and talented individuals to join our Training Team to help develop ournext generation of tour guides.What youll be doingAt Scudamores we pride ourselves on being committed to staff training and development, supporting our new recruits from day one through their induction, on-boarding and training programme. This role is central to ensuring that our trainees and new hiresare equipped with the tools needed to deliver an outstanding tour experience for our customers, and to do this you will;

  • Deliver our in-depth river tour guide training programme, which blends classroom-based theory with practical sessions, including tour knowledge, information delivery, and soft skills.
  • Run practical outdoor sessions on the punts, teaching trainees the art of punting and working with them on tour presentation and content.
  • Create a learning environment that caters effectively for different learning styles and encourages trainee involvement.
Most trainees are learning the tour knowledge and punting skills from scratch, so offering ongoing support through coaching and constructive feedback is vital.What makes you Scudamores next River Tour Guide TrainerOur business is highly seasonal, which brings the challenge of gearing up our river tour guides to match customer demand. We are looking for someone with a coaching or training background, who will enjoy working within this dynamic environment and is ableto demonstrate how their skills, experience and attributes make them the ideal candidate to fulfil this role. In particular you will have;
  • A proven track record in skills training and coaching.
  • A passion for history, knowledge sharing and developing others.
  • Effective interpersonal skills, including listening skills.
  • Effective planning and prioritisation skills, with an ability to be adaptable and use own initiative.
  • A flexible approach and the ability to operate effectively within a team.
What would really help
  • Experience of working in a customer-facing industry, such as hospitality, retail or tourism.
  • A good background knowledge of UK history and genuine interest in the City of Cambridge and its local history.
Whats the package
  • Fixed term contract until 31st August 2022.
  • Part time up to 32 hours per week - start and finish times may vary.
  • Will need to work four days out of seven, with availability to work at weekends and on bank holidays if required.
  • Competitive hourly rate of pay, dependent on skills and experience.
  • You will be based at a Cambridge city centre location.
Special demands of the roleThe nature of our business requires our staff to be comfortable working on and around water.InterestedApply on our website now via the link below.Closing date for applicationsFriday 21st January 2022InterviewsFrom Monday 24th January 2022

Keyskills :
CoachingHistoryInterpersonal SkillsOrganisational SkillsStaff Training

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