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Operations Coordinator

Cambridge University Press & Assessment
Job LocationCambridge
EducationNot Mentioned
Salary26,700 - 34,700 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

In your cover letter, please highlight which contract/contracts you wish to be considered for.We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.£26,700 - £34,700We currently have two Coordinator roles available in Cambridge International Operations, within the Despatches Team. We are looking for colleagues with experience in delivering processes and bringing out the best in those around them to join us in this importantrole.If the idea of managing a team of friendly and professional colleagues doing meaningful work appeals to you, then please read on.Cambridge Assessment International Education prepares school students for life, helping them develop an informed curiosity and a lasting passion for learning.Our international qualifications are recognised by the worlds best universities and employers, giving students a wide range of options in their education and career. As a not-for-profit organisation, we devote our resources to delivering high-quality educationalprogrammes that can unlock learners potential.Operations is made up of several departments, responsible for key processes that ensure we can deliver qualifications securely and successfully to schools and students around the world. Despatches is made up of several areas which are responsible for ordering,uploading, despatching and tracking all assessment and administration materials required in order to support our customers worldwide.Our team manages a wide range of production activity that service and support internal stakeholders and ultimately our customers. Our Coordinators are vital to those activities because they are close to the action. They are responsible for organising theirown and their teams time and energies to meet and exceed objectives.If you lead from the front, thrive on a challenge, enjoy multitasking and meeting deadlines, then we would like to hear from you.A full job description is available on our website, but here are some of the things you will be doing:

  • Responsibility for the day-to-day management of Despatches operations processes.
  • The role holder will provide support to all areas of their specific team(s).
  • You will have line management of team leader(s) and by extension input and care for their direct reports.
Skills and Experience
  • Ability to learn, analyse and deliver multiple complex operational processes at the same time.
  • Exceptional communication and negotiation skills.
  • Taking accountability and ownership, using your initiative within the team.
  • Problem solving and analytical skills.
About youYou will likely be a talented Supervisor/Team-Leader with an interest in stepping up and taking on more responsibility both individually and for a small team. You are a problem solver who is deadline driven, with the ability to multi-task when you may befaced with conflicting priorities. Colleagues would describe you as a team player and someone who will always lend them a helping hand or patient ear.A bit more about youYou are determined and a self-starter. You love a procedure and are comfortable working with data where your eye for detail ensures that processing runs smoothly and any queries your team have are resolved calmly and efficiently. You work well under pressureand bring a calming and reasoned perspective to the team when faced with various challenges. You are aware of the accountability of yourself and colleagues along with the training and support that is required to manage tasks to a high standard. Our work isimportant, life-changing even. However, whilst you never lose sight of this fact you always try and create a positive environment for your team to work in where everyones contributions are appreciated.If you are thinking about making a positive change to your career you should think of us.The successful candidate may need to work remotely to start with. Further details on how this will work will be given closer to the successful applicants start dates.Triangle - our modern Cambridge head office based in the heart of the city:Based only 10 minutes from Cambridge station, Triangle is more a campus than an office. Designed for mental and physical well-being. We have an onsite and heavily subsidised restaurant with healthy and vegan options, a salad and smoothie bar, (not to mentiona pizza oven) and a well-being centre (with yoga/dance/fitness classes) Triangle is large and spacious and for those colleagues onsite full social distancing measures are in place.The closing date for applications is 15 December 2021.Virtual interviews will be held between 21st-23rd December.To apply, please upload your CV and covering letter

Keyskills :
Analytical SkillsCo OrdinatorCommunication SkillsProblem SolvingOperational Support

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