IT Support Analyst

Job Description

***Hybrid role***The CompanyA leading provider of business services and workplace solutions - direct to end users and via the wholesale channelOur brands have been trusted supply chain partners for businesses across the UK & Ireland, large and small, for over 130 years. Through a consolidated range of business solutions, we help companies control costs, drive efficiency and improve productivity.With over 100,000 products, including the 5-star TM product brand, we provide one of the UKs most extensive portfolio of productsWere looking for an additional member for the team, an IT Systems Analyst to join them on a permanent basis. This is a hybrid role- the office is based in CambridgeMain responsibilities Analyse and evaluate current I.T systems and services Identify system requirements Map and document interfaces between existing legacy and new systems Review and identify options, creating solutions that fit the business from a technical and commercial perspective Conduct requirements analysis workshops Collaborate extensively with internal stakeholders and external partners and service providers Translate non-technical requirements into highly technical specifications Create High-level design documents (HLDs) Develop, analyse, prioritise, and organise requirement specifications, data mapping and flowcharts for developers and testers to follow. Work closely with technical teams to ensure the technical viability of solutions Create and execute test plans based on business process to ensure rigorous testing before rolling out live systems Provide documentation of all processes and training as neededThe successful candidate should be able to demonstrate competencies and experience in the following areas: Proven experience as a system analyst and ability to assess business needs and translate them into relevant solutions Experience installing, configuring, documenting, testing, training, and implementing new applications and systems Excellent analytical and problem-solving skills A methodical approach and attention to detail to ensure the development and implementation of effective solutions Excellent written and verbal communication skills Strong understanding and experience of Software Development life cycle processes and methodologies Good business acumen and commercial awareness with a solid understanding of how organisational processes work Ability to adapt to changing requirements and priorities and work to deadlines Experience working on complex Business Change/Improvement, Strategic, BAU and I.T service transition projectsDesired skills Experience/exposure with MS SQL Server, Visual Studio, TFS (Team Foundation Server) Azure DevOps and CI/CD frameworks, BDD (Behavioural Driven Design) Automated Build / Automated Release, API integrations (REST / SOAP) are desirablePlease note that due to the high volume of responses we receive, only successful applicants will be contacted.If youd like to learn more about this role, please get in touch with Natalie!Please only apply if you have the right to work in the UK.Devonshire is an equal opportunity employer and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status.

Keyskills :
SQLWindows AzureMicrosoft SQL Server