Implementation Manager

Job Description

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 1 - 5% Are you curious, motivated, and forward-thinking At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team thatis open, collaborative, entrepreneurial, passionate and above all fun. About the team You will be joining a highly motivated and driven team of people who work in the Omni-Payments sector. The focus is on delivering high quality Implementation Projects which meet the needs of our corporate customers. Achieving this requires creativity and anenthusiasm for continued learning to stay ahead of the ever-evolving world of payment processing. What you will be doing You provide project support and technical guidance for our Corporate Customers whilst they create new integrations to the Worldpay payments platform. Managing a varying portfolio of Gateway and Point of Sale customer projects including new and additional setups,you will see them through from the kick-off stage right up to full live payment processing.

• Support corporate merchants during implementation, on-boarding and induction to drive merchant advocacy and reduce risk
• Develop and implement an appropriate integration approach with support from the Account Managers for UK Corporate Customers
• Support the development of sales opportunities with prospect and existing UK Corporate Customers
• Production of accurate and complete business process and functional requirements documentation that receives the buy-in of the business community and is consistent with project terms of reference
• Support handoff between the pre and post sales service ensuring the customer is "live" within agreed timescales improving the time to revenue
• Be the internal point of referral and undertake team training as required, to increase personal knowledge across full product offering

What you bring:

• Highly organised with a good appreciation of project management skills
• Clear and positive communication, written and verbal
• Able to systematically identify and communicate problem solving solutions
• Experience of Windows, OSX, Linux, iOS, Android operating systems
• Self-motivated and results driven
• Orientated to excellent service delivery

Added bonus if you have:

• Computer related Degree
• Project Management related qualifications
• Networking fundamentals
• Knowledge of database technologies
• Knowledge of programming/scripting language(s)

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• A fantastic range of benefits designed to help support your lifestyle and wellbeing
• A broad range of professional education and personal development opportunities
• A work environment built on collaboration, flexibility and respect

Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsiblefor any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass