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Help Desk Administrator - Cambridge

Lynx Employment Services Ltd
Job LocationCambridge
EducationNot Mentioned
Salary11.50 - 13.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time 2 months

Job Description

Lynx Employment Services are a professional recruitment company based in Sheffield. Established in 2001, we have provided temporary and permanent staff to many different public and private companies. Lynx always try to provide a high standard of staff thereforesuccessful candidates must be able to show pride and commitment to their work.We are recruiting on behalf of our client, who is looking to recruit a Helpdesk Administrator in the Cambridge area on a full-time basis for a period of 2 months. ***An Enhanced DBS on the Update Service is required for this role***Purpose of Role:To support the Estates Management in the provision of maintenance services with day-to-day activities which will be:

  • Ensure that defined administrative functions of the department are carried out in a timely efficient manner
  • Maintain record keeping systems for the department, some of which will be computerised
  • Open and distribute all incoming mail
  • To answer all telephone calls regarding maintenance, income generation, Energy and relay information to the relevant Estates Officer/Site Manager
  • Assist the Estates Manager, Operations Manager with all typed and computer generated correspondence, written documents and procedures
  • General day to day administrative duties
  • To own, maintain and update the site CAFM system in relation to all reactive tasks under their control and management. This will include the following: -
  • Updating of the system with information from sub-contractors
  • Updating of the system with information from operational staff members
  • To promote a culture of customer service to both internal and external customers and partners and to liaise with other departments regarding issues if required
  • To undertake any other reasonable tasks and duties relevant to the post and grade as may be determined by the Contract Manager/Helpdesk Manager
Successful candidates must have previous experience of using a CAFM system, have good computer skills (with specific focus on Word and Excel), and a working knowledge of PPM systems. You must also be used to working in a role requiring high volume data inputwith good numeracy skills, and must have excellent communication skills both written and verbal, with the ability to confidentially deal with clients, managers, engineers, and sub-contractors.If you are interested in the role or would like further information, please apply now Job Types: Full-time, Temporary contractContract length: 2 monthsSalary: £11.50-£13.00 per hourSchedule:
  • 8 hour shift
  • Monday to Friday

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