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Job Location | Cambridge |
Education | Not Mentioned |
Salary | 28,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
FRENCH SELECTION UK German Speaking Customer SpecialistCustomer Service, Inbound Call, Customer Care, Advisor, Inbound Call Centre, Customer Support, French Speaking, Coordination, Administration, Sales, inside sales, Sales support, Key Account, Export coordination, international Customer service, Export, Logistics Salary: up to £28,000 pa DOE Based in: CambridgeAt commutable distance from St Neots, Northampton, Bedford, Milton Keynes, Luton, Peterborough, Coventry, St. Albans, Bury St Edmunds, Ref: 792SN1VIEW JOB DESCRIPTION > APPLY NOW:Please visit the French Selection UK website, vacancies section, search job reference: 792SN1Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.The Company:Our client is a growing company, Leaders in their fieldMain duties:First point of contact for customers, delivering a high customer experience to gain new business, maintain current business and support the continuous growth of the business. The Role:- To have strong relationship with new & existing clients - To create & maintain information on the company database- To process and maintain customer orders via ERP system - To create new customer accounts and maintain accurate customer records- To respond to customer enquiries and issues in a timely manner- To liaise with Production Planning, Purchasing, Shipping, Warehouse etc- To liaise with colleagues to progress the prompt dispatch of goods- To work closely with the Global Sales Managers - To resolve product or service problems by clarifying the customers complaint- To work as part of a team and autonomously at timesThe Candidate:- Fluent in German (written & spoken) in addition to English - Essential- Previous experience working in a similar role (Customer Service/Sales Administration/ Pre-Sales)- Excellent communication & interpersonal skills - Confident, proactive & dynamic- Computer literate (excel/MS Office)- Able to work to tight deadlines and prioritise in a fast paced environment- Creative person, able to provide new solutions/ideas- Additional languages are advantageousThe Salary:Up to £28,000 pa DOEFrench Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom
Keyskills :
Customer ServiceGermanSales