Fundraising Support Administrator

Job Description

The Fundraising and Communications team manages relationships across our community to raise the vital funds and awareness needed to contribute to the cost of our care. Our supporters are dedicated, committed and extremely generous in the multitude of waysthat they support our charityThe Fundraising Support Administrator/Officer (FSO) provides administrative support for this busy but friendly and supportive team.Fundraising Support OfficerJob Ref: KF639484CamFSOLocation: Cambridge, CB22Salary: £19,925 to £20,500 Per AnnumType of contract: PermanentHours: 37.5 per weekThe role holder is an important part of the supporter journey and is responsible for recording donations, event payments, sponsorship and supporter information on the donorflex database. Training will be given to ensure that all transactions are processedaccurately, procedures are followed, and donations are thanked in a timely manner. The FSO will also work with the Finance team to reconcile transactions and with the Fundraising Support Manager to provide colleagues with the information needed for supportermailings and for reporting on appeals and event activity.Keen attention to detail, the ability to follow procedures and accurate databasing are key requirements for the role. As the FSO will need to communicate with colleagues across the charity, as well as our supporters, volunteers and donors, excellent writtenand verbal communication skills are important. A good understanding of Excel and its functions is desirable to manage the exchange of data between a variety of online platforms and the donorflex database as well as the production of reports.This role is full-time and based at the Hospice in Cambridge.Closing Date: Wednesday, October 12, 2022Please note that the salary quoted is based on full time hours and needs to be pro-ratad for part time posts. We regret that we are unable to negotiate salary above the maximum stated within the advert.InterestedIf you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.We are committed to inclusivity, respect, fairness, engagement and equality of opportunity for our patients and their families, our staff and trustees, our volunteers and our supporters.We value the strength that comes with difference and the positive contribution that diversity brings to our community. Therefore, candidates with a disability that meet the minimum criteria will be guaranteed an interview. We are also working to increasediversity throughout the organisation and we particularly welcome applications from BAME people who are currently under-represented.We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment.ARHC encourage and support vaccine uptake, as this remains the best line of defence against COVID 19No agencies please.

Keyskills :
Customer CareDonor DevelopmentReportingHighly DetailedCustomer Database