Disaster Recovery Manager - Exams Technology ETO.

Job Description

Disaster Recovery Manager - Exams Technology (ETO).A rare and exciting opportunity for the successful applicant to make a significant and longstanding impact on the future of Cambridge University Press and Assessment (CUP&A) by owning, proving, and enhancing the Disaster Recovery and Business Continuityplanning processes in Exams Technology (ETO).The Disaster Recovery Manager reports tothe Head of IT Support Servicesand works closely with the Group Head of Business Continuity. The role holder is responsible for the development, maintenance, and validation of Disaster Recovery (DR) plans, and alignmentwith relevant Business Continuity plans (BCP) in line with industry best practice.ETO runs a complex estate of over 200 applications, 75% of which are hosted at our Tier 1 data centres. These applications process examinations for schools and learners across the globe, and resilience is key. In the event of a failure, we need to recoverour estate smoothly, in the correct sequence, with the correct data, and with minimal disruption to the business community.The role requires a passionate and driven individual who can coach senior managers in Disaster Recovery in their areas and be their senior advisor in the event of a serious incident. The role holder will drive our ISO22301 programme within Technology and builda culture of continuous improvement in areas such as risk identification and removal across the business in DR and BCP areas.This role is particularly suited to someone who enjoys handling multiple priorities at any given time, with the breadth of knowledge to drive technical improvements alongside planning, preparing for, and leading rehearsals.Someone who excels in this role will need the skillset to set a strong and energising strategy that constantly pushes technical ability to recover forward and ensure business plans are able to minimise risk and ensure the continued timely delivery of exam processingservices in the event of an incident being declaredWhat youll be doing:

• Understanding the current IT risk profile for proven recovery of all IT systems (on Prem and SaaS) in line with Recovery Time and Recovery Point objectives (RTO and RPO) set by the business.
• Ensure IT DR mobilisation plans are through, tested and rehearsed on an ongoing basis.
• Development, coordination, and delivery of a full schedule of scenarios and a testing programme, including conducting risk assessments in relation to scenarios and incidents.
• Ensure alignment of resources and personnel to deliver a programme of regular rehearsals and improvement programme
• Taking the lead in the rehearsal process, co-ordinating internal Infrastructure, Network, Application Management teams, IT Service and Security resources and 3rd party resources.
• Undertaking reviews of previous rehearsals and identifying risk and improvements.
• Working with relevant IT teams to deliver process or system improvements to limit risk
• Ensure alignment of IT DR planning against Business Continuity Plans (BCP) and adapt based on business need.

What you can bring:

• Proven experience in DR planning, execution, and review
• Proven experience in Business Continuity Planning
• Excellent communication skills, combined with a high degree of enthusiasm, drive and commitment
• Ability to engage and prioritise work with other IT teams to ensure delivery of improvements in timescales agreed
• Passionate about reducing risk and improving recovery solutions

Rewards and benefitsWe will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• Group personal pension scheme
• Discretionary annual bonus
• Life assurance up to 4 x annual salary
• Private medical and Permanent Health Insurance
• Green travel schemes
• 28 days annual leave plus bank holidays
• Very generous staff discount
• Opportunity to work for a people centric company
• Ownership of DR within a large and scaling organisation

We also offer flexible and hybrid working options from day one. We will consider any work arrangements if you wish to work flexibly or require adjustments due to a disability.Ready to pursue your potential Apply now.We review applications on an ongoing basis, with a closing date for all applications being 11th April with interviews taking place duringthe campaign.Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.Why join usJoining us is your opportunity to pursue potential. Youll belong to a collaborative team thats exploring new and better ways to serve students, teachers and researchers across the globefor the benefit of individuals, society and the world. Sharing ourmission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to whowe are, and to the contribution we make to society and our planet.We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.