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Desktop Support - 1st & 2nd Line

Job LocationCambridge
EducationNot Mentioned
Salary£22,000 - £29,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Unleash Your Tech Talents - Desktop Support worker - 1st & 2nd lineAre you a problem-solving maestro with a passion for all things tech Get ready to embark on a dynamic journey as a 1st Line IT Support Engineer. Were on the hunt for a proactive, tech-savvy individual to join our buzzing IT department and be the friendlyface of IT solutions.Why Choose Us: At the heart of innovation, were a global powerhouse known for our cutting-edge tech solutions. Our ingenious marking systems safeguard valuable products from tampering, putting us at the forefront of the industry. Be partof our vibrant team as we continue to redefine excellence.The Role: As a 1st Line IT Support Dynamo, youll be the IT superhero that internal customers turn to for guidance. Your mission includes:

  • Owning the stage with your top-notch helpdesk support and reporting wizardry.
  • Collaborating with our Tech Gurus to tackle daily challenges and contribute to IT marvels.
  • Empowering users through seamless training and identifying IT magic opportunities.
  • Becoming an integral cog in our IT engine, ensuring operations run smoother than a well-oiled machine.
Qualifications and Experience:
  • A seasoned adventurer with 1+ years in the 1st/2nd Line support realm.
  • Master of On-Prem/Hybrid/Remote User Support, Helpdesk, Microsoft Windows, Mac, iOS, Android
  • Your heart beats for technology, and youre always on the lookout for improvement avenues.
  • Excellent customer service - THIS IS KEY! Service with a smile.
Ready to weave your tech wizardry into our IT tapestry Join our league of extraordinary professionals and craft your legacy as a 1st Line IT Support Dynamo. Apply now and be part of a legendary journey!

APPLY NOW

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