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Job Location | Cambridge |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Not Mentioned |
DESCRIPTIONTeam overviewInterested in Alexa We are looking for Data Analyst to join our team in our Cambridge office to work on localising content for Alexa. We help Alexa understand and answer in multiple languages in the most natural way possible.The Alexa Language Excellence team is a diverse and multicultural team of language experts that utilises knowledge of our languages and cultures in order to localise information content for Alexa. Our cultural knowledge allows us to adapt how Alexa answers or understands customers in different countries, providing culturally relevant information and responses suitable to our customers’ wants and needs. Through internationalisation, we reach more customers worldwide and provide them with access to information through all Alexa-enabled devices.Come build the future of voice recognition for Alexa with us!Job MissionWe localise and translate knowledge content, follow a variety of processes using our understanding of systems related to the Alexa knowledge base. We keep in line with processes and conventions set by internal customers, think from the customer’s viewpoint and use our cultural and linguistic knowledge to solve questions on how customers might interact with Alexa.In the role you focus on following workflows with strong guidelines to make sure that the content that we are localising is understood and answered in the most natural way for your language. When you see room for improvement you escalate your ideas or concerns with the team.You are passionate French culture and language . You are considered as a role model for your high expectations and standards and known for your ability to compromise.As a Data Analyst, you can expect to:· Tailor Alexa’s answers to sound natural and reach quality that customers expect· Implement workflows that allow Alexa to understand an ever greater number of questions· Work with a team filled with diverse backgrounds and cultures· Work with your team to create process improvements or raise the quality of our output· Correct invalid or incorrect information in Alexa’s knowledge base· Maintain strict confidentiality and follow all applicable Amazon policies· Work autonomously with minimal directionWhat We Offer:· Attractive and competitive salary· Benefits package· Regular career development discussions with your manager· A chance to work in the growing market of cloud-based voice service