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| Job Location | Cambridge |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Working for this VC backed startup based in Cambridge, you will be the first point of contact for new and existing customers, helping them to solve their problems and be successful with their services, handle customer enquiries and updates on orders, monitorcustomer accounts to ensure a high quality service (training will be provided), co-ordinate customer invoicing and follow up on overdue payments, co-ordinate shipments and deliveries to customers and support field teams with planning and executing customervisits.Experience/SkillsYou will have previous experience in B2B tech support or a related field, be a capable CRM user to manage internal tickets and own the customer support journey. You will be a problem-solver with a tech-driven mindset and excellent attention to detail, highlyorganised, with effective prioritisation skills25 days annual leave (in addition to public holidays) Employee share options scheme so you benefit from the company’s successUnique learning experience in a fast-moving tech startup and a fun working environment with smart people and a good social scene!Call Julie!
Keyskills :
Onboarding customer support B2B