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| Job Location | Cambridge |
| Education | Not Mentioned |
| Salary | £20,000 - £25,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Customer Support Engineer Our client is a highly successful business with award winning audio products sold across the globe.Continued success means they wish to recruit a person to join their customer technical support team.This position will suit a confident outgoing person with experience of helping/supporting customers (perhaps in a retail environment setting up computers or stereo systems etc) and an interest in technology such as audio, HI-FI, software etc. There is likely to be some international travel.The role will involve supporting customers, the sales and marketing teams, and helping to ensure the delivery of class-leading products. This will involve you acting as the frontline support for all customers (distributors, dealers and end users) experiencing system’ issues. You will be responsible for liaising with all departments within the company in order to investigate and solve customer problems, some of which may be more complex or long-standing problems that have been escalated by the service department.Key Responsibilities
Keyskills :
Digital Audio Strong communication skills Setup of audio computers etc Customer service advise suppt