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Customer Success Manager

Job LocationCambridge
EducationNot Mentioned
Salary35,000 - 65,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

This company has specialised in database software solutions for over 20 years, and you will struggle to find a negative word about them. They truly value their customer-centric approach and are consistently improving and accelerating their customer serviceabilities.This role offers a fantastic culture within an environment that nurtures development and creativity. The role will be paying between £35,000-£65,000 pa depending on experience, as well as a generous performance bonus and a great benefits package. On top ofthis there are also flexible working hours to suit you!As the Customer Success Manager may find yourself:

  • Developing lasting relationships with customers
  • Providing customers with exceptional knowledge of products
  • Assisting in improvements by working closely with technical teams
  • Leading customer meetings and events
  • Encouraging upsell of expansions
  • Effectively utilising the CRM systems to document progress
Who is the ideal candidate
  • Two or more years working in a Customer Management position
  • Previous experience working in a software industry
  • A creative problem solver who is passionate about customer success
If you are enthusiastic about providing an exceptional customer experience, then apply now or reach out to Hannah on for more information.

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