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Automatic Ticket Gate (ATG) Operator

Job LocationCambridge
EducationNot Mentioned
Salary16,865 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

Be part of something rewarding, by joining Greater Anglia youll be helping our customers get from A to B. With a staff of over 2,500, we operate a busy commuter service from London Liverpool Street to destinations across the east of England.We have an excellent opportunity within our Customer Service Team at Cambridge Station and for an Automatic Ticket Gate (ATG) Operator. This is a fixed term position, which will end on 31st December 2024.The RoleWe are looking for an enthusiastic and committed colleague to provide our customers with excellent service, whilst ensuring that ticketless travel and fraud is reduced through pro-active monitoring of the gateline facility (ATGs.) In addition, you will beresponsible for the safe operation of the gateline (ATGs), fault reporting and keeping your work area clean and tidy.The role involves early starts, late finishes, weekend, and bank holiday working. The role entails an average of 35 hours per week. The suitable candidate must be able to get to the early shifts by own means of transport. Earliest shift is from 05:00am,and latest shift finishes by 00:00am.Full uniform will be provided, to ensure that you embrace our values and brand as a business.What we are looking forIf you are professional, friendly, and flexible (in your working hours) this could be the role for you. We are looking for a colleague who is able to find solutions, as the role will encounter many different situations daily, whilst providing an excellentservice to our customers. Having the willingness to take responsibility associated with this role, as well as working effectively, will be important qualities to possess in order to undertake this position.If you are passionate about developing collaborative working relationships with colleagues, and creating a welcoming environment through interacting with customers, this may be a great opportunity for you.The closing date for all completed applications is on 28th January 2022*Please note vacancies can close earlier due to high influx of candidate applications*To succeed in this role, we are looking for people who can bring our four behaviours to life in your everyday work: Genuinebe welcoming, customer-centric and respectful Professional be solution-oriented, accountable and delivering to promises Proactivebe progressive, innovative and decisive Inclusivebe connected in your thinking, empathetic and promote diversityGreater Anglia can offer you a great work/ life balance alongside a generous salary. If learning, developing and growing your career is as important as great benefits such as free travel, pension, family discounts, and cycle to work scheme, then apply now,and see what we can do for you!

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