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3rd Line IT Support Engineer

BirdLife International
Job LocationCambridge
EducationNot Mentioned
Salary34,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

BIRDLIFE INTERNATIONAL3rd Line IT Support Engineer

  • Location: Cambridge, UK
  • Full time: 35 hours per week
  • Contract: Open-ended
  • Salary: £34,000 pro rata plus competitive 12% pension benefit
  • Annual Leave: 25 days pro rata in year 1, increasing by 1 day pa to 28 days
BirdLife International is the worlds largest nature conservation partnership.Through our unique local-to-global approach, we deliver high impact and long-term conservation for the benefit of nature and people.We are looking for someone to provide 2nd and 3rd line IT support, working in conjunction with internal ITS colleagues and our outsourced support company in the diagnosis and resolution of all incidents, problems and requests for service. You will be veryaccommodating and flexible in approach. You will identify and deliver service enhancements through a continuous research and development process ensuring that the organisations global IT infrastructure and its staff are always using best product and bestpractice.The ideal candidate will have
  • MCSE certified or MCSA equivalent, or relevant experience
  • Proven ability to problem solve in logical and analytical way
  • Linux server experience, tomcat, Cron jobs, Bash
  • Windows Server 2016 - current domain support Experience of:
    • Active directory Topology
    • Client administration
    • Office 365 / Ms Azure service management
    • Spam / web filtering policies and deployments
    • Firewall protocols including NATing and routing policies.
    • Group policy maintenance and deployment.
  • Networking and telecoms exposure. Understanding of IP v4 LAN, DHCP services DNS, VLANs etc.
  • Comprehensive understand of IaaS best practice and technologies in a DevOps environment. Specifically, Microsoft Azure.
See the full job description on the BirdLife International website.Application: Applications should include a covering letter summarising the applicants suitability for the position, a detailed CV and contact details of two referees known to the applicant in a professional capacity. Applications shouldbe sent by email, stating where the advert was seen, marking your application with "3rd Line IT Support Engineer" in the subject line.Shortlisting for this role will take place as applications are received. We therefore reserve the right to close this vacancy once a suitable applicant has been appointed.Interviews: Only shortlisted candidates will be contacted.

Keyskills :
LinuxNetwork ServicesProblem Solving

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