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Customer Service Call Handler Social Housing 4 6 weeks

Howells Contracts
Job LocationCamberley
EducationNot Mentioned
Salary£10.00 - £11.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract, full-time

Job Description

Customer Service Call Handler - Social Housing SectorContract - 4-6 weeks£10 - £11 per hour37.5 hour week between hours of 8am - 6pmCamberley AreaAre you an experienced Systems and Customer Service Trainer with the ability to demonstrate excellent communication and customer service skills Are you looking for a short term challenge in order to develop your career If so, we can help you! We are working with a leading Contractor and Property Management Group to recruit a proactive and successful Customer Service Call Handler to join their team on a contract basis in the Camberley area.You will be working as part of a team in a call centre environment assisting the operational team to deliver a quality service to all clients including Housing Associations and Local Authorities and their residents.Key responsibilities include:

  • Experience within the Social Housing reactive repairs and maintenance call handling environment essential
  • Experienced using the OneServe call logging system
  • Deliver best practice call handling and following Company Policies, Processes and Customer Service; including call handling procedures and Complaints to deliver a "Best in Class" Service.
    • The successful candidate MUST have experience in the Social Housing reactive repairs and maintenance sector. IT skills, customer service skills and the ability to work well under pressure are all essential for this role. You will also have experience in working in a call centre environment and with OneServe.ApplicationsIf you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on . Howells Contracts are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Contracts acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.

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