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Customer Service Administrator

Office Angels
Job LocationCamberley
EducationNot Mentioned
Salary£24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Office Angels are currently recruiting for a Customer Service Administrator for our client based in Camberley.Role: Customer Service AdministratorLocation: Camberley - 1 day a week at homeSalary: £24,000 per annumHours: Monday to Friday 9am to 5pmThe Role:

  • Providing excellent customer service
  • Building effective relationships with customers both internally and externally
  • Dealing appropriately with customer queries received via the telephone and email
  • Investigating and responding to complex e-mail queries
  • Maintaining and updating customers records accurately and in accordance with data protection requirements
  • Support the Sales Manager and Field Managers
  • Manage the process of order entry to ensure accuracy of information to the Distribution Centre
  • Improve customer service objectives by contributing customer service information and recommendations for improvement based on analysis of the Customer Services workload
The ideal candidate:
  • Previous Customer service/telesales experience in a customer service role or call centre environment would be beneficial
  • Natural desire to provide excellent customer services and support
  • Strong commercial and service delivery orientated skills
  • Proven track record of customer satisfaction
  • Ability to deal with all levels of internal and external customers
  • Ability to analyse results/situations
If you are interested in this position, please send your CV to Morgan Lay at or alternatively please apply online.Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Keyskills :
AdminCustomer ServiceOffice AdministratorOffice SupportAdministrationCustomer Service AdvisorAdministratorSales AdministratorSales AdminOffice Admin

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