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2nd Line Support/2nd Line Support Engineer - Camberley

Job LocationCamberley
EducationNot Mentioned
Salary30,000 - 36,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

2nd Line Support/2nd Line Support EngineerType: PermanentLocation: Camberley (Hybrid working model)2nd Line Support Engineer required to join a growing technology services company based in Camberley. The chosen candidate will join an established technical support team providing support to range of users.You will work in a fast paced environment taking on escalated issues from the helpdesk and work on a variety of issues across Desktop, Cloud, Network and Server technologies/systems.This is a great opportunity to join a growing organisation who will offer extensive training and longer term growth/development opportunities for this person.Key Skills/Experience

  • Strong verbal and written communication skills.
  • High level customer service skills and used working in user facing / SLA driven environments
  • Working with Ticketing Systems
  • High level troubleshooting skills
  • Good organisation and prioritisation skills
  • Understanding of O365 and Windows 7-10
  • Hardware knowledge - HP and Dell
  • Networking basics - TCP/IP
  • Microsoft Exchange 2010 - 2016
  • Windows Server 2008 - 2016
2nd Line Support/2nd Line Support Engineer/Second Line Support/Second Line Support/IT Support Analyst/IT Support Technician/IT Support Engineer/ Technical Support Engineer/ IT Engineer/2nd Line Support/ IT Support// Desktop Support /IT Technician / / ITService Engineer / Support Technician / Technical Support /IT Systems Engineer / IT Systems Support /First Line/Second Line

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