Facilities Admin Coordinator - NHS (b2)

Job Description

Facilities Admin Coordinator Location: ChesterfieldJob Type: TemporaryProposed start date : ASAPSector: HealthcareTravel: Not SpecifiedDuration: Expected to last up to 4 weeks with possible extensionBand: 2Remote working option: Not SpecifiedPay Rates: £10.00 paye including holiday pay per hourWorking Days and Hours: Monday to Friday, 37.5 hours, 9am-5pmParking: Free Parking on SiteKey Responsibilities

• Responsible for the management of Administration, Patient Escort, Linen and post staff, creating a shared understanding and purpose in delivering excellent service delivery.
• Actively manage the quality of service delivery of the Administration, Patient Escort, Linen and Post services being honest and open, making decisions and plans that are informed and evidence based
• Responsible for Administration, Patient Escort, Linen and Post service, working collaboratively to deliver efficient and effective management of support services, key contracts, budgets, Key Performance Indicators and Service Level Agreements.
• Responsible for Performance management of the Administration, Patient Escort , Linen and Post service measured against department Key Performance Indicators and Trust Service Level agreements providing 1st line investigation and resolution of performanceissues and implementing remedial action plans
• Monitor Key Performance Indicators relating to Administration, Patient Escort, Linen, post, investigating deviances from target and implementing remedial action plans
• Responsible for ensuring that all contracts obtained support the service and offer best value providing necessary continuity of service, through effective contract management with all relevant stakeholders.
• Budget holder with responsibility control for Administration, Patient Escort , Linen and Post services and identify cost improvement initiatives and contributing key information for accurate budget analysis.
• Lead on all operational matters in relation to staff and contributes towards developing a workforce strategy that ensures accountable staff and services remain fit for purpose and aligned to the requirements of the Trust.
• Responsible for the recruitment and effective induction and training of accountable staff.
• Review, contribute and engage in all commercial specifications impacting on responsible service areas.
• Manipulation of data to provide meaningful information in reports, briefing papers and business cases to present to staff, Leadership Teams and Stakeholders as required.
• Communicate effectively with DSFS staff, Trust staff and external bodies through electronic, written and oral media.
• To deal with customer complaints in own area as they arise ensuring, monitoring and tracking of timescales and responses in line with the DSFS and national targets on complaint monitoring is achieved having the freedom to act to ensure complaints are actedupon within these timeframes.

Qualification, Skills and Experience

• Previous experience of organising and prioritizing workloads.
• Experience of dealing with the general public and telephone enquiries.
• Experience of using Microsoft office applications e.g. Excel and Word
• Previous experience of inputting, retrieving and manipulating data within databases
• Previous experience in a healthcare environment
• Able to co-ordinate a variety of duties that run simultaneously.
• Ability to prioritise workload.
• Excellent keyboard skills.
• Able to work under pressure
• Experience in Minute / note taking

Keyskills :
General AdminMicrosoft OfficeOrganisational SkillsMinute TakingMulti Tasking