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Quality Manager

The Recruitment Co
Job LocationCaerphilly
EducationNot Mentioned
Salary40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Title: Quality ManagerLocation: CaerphillySalary: £40,000 - £43,000 per annumHours: Full time Permanent role. Monday - Friday days regularHere at The Recruitment Co we are recruiting an experienced Quality Manager to work for a client based in the Caerphilly area.The main aspects of your job will be to ensure that Plant Quality is working towards its business objectives and continuously improving to achieve Excellent customer service, maintaining a robust business management system and operational procedures whilstcoaching and mentoring its people.Responsibilities will include, but are not limited to:

  • Customer Satisfaction, verify internal and external concerns - customer liaison / site visits. Approve/contest Claims, raise supporting documentation. Understanding of customersproducts
  • Manage Customer complaints responses in line with the 8D requirements
  • Structured approach to problem solving - using A3 and root cause analysis tools and techniques such as, 5 Whys, Ishikawa, adopt new process adherence and surveillancemeasures through good Quality Engineering practices
  • Identify, conduct, or support continuous improvement actions, Report Extrusion Business System monthly and quarterly updates
  • Lead ISO 9001 internal and external audits (Facilitate the introduction IATF accreditation)
  • Ensure the BMS is maintained to the correct level and being followed
  • Identify training requirements of the department, update training matrices
  • Carry out and progress annual appraisals for the department
  • Report Monthly / Quarterly quality figures complete with action to address, update claims database
  • Support Sales/Engineering NPI with tech support on products and specifications
  • Ensure departmental procedures are followed
  • Ensure personal safety is paramount along with the safety of others
  • Adhere to all PPE requirements
  • Follow all Health and Safety procedures, process and regulations
To be considered for this role you must have:
  • 3-5 years working as a Quality Manager/Engineer in a Manufacturing environment is desirable
  • Manufacturing background essential
  • Ideally Degree/HND in an Engineering discipline
  • Understand of Engineering drawings and CMM measurement techniques
  • Track record of robust solution solutions to achieve year on year quality improvements
  • Good financial awareness
If you feel you have the suitable skills and are interested in this role please apply now!CPNewportThe Recruitment Co. is an equal opportunities employer and were committed to diversity and inclusion in the workplace.

Keyskills :
Quality Manager

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