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Internal Account Executive - Key Accounts

PHS Group Limited
Job LocationCaerphilly
EducationNot Mentioned
Salary18,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

About The RoleInternal Key Account Executive - CaerphillyWorking with the Hygiene division Key & Major Accounts team providing officebased sales support to customers and the Key & Major teamdealing with sales enquiries and opportunities for the designated portfolio of customers. Consistently meeting personalobjectives and delivering individual and team periodic/quarterly/yearly sales targets.Role and Responsibilities:-Dealing with Sales Enquiries.

  • Ensure all customer enquiries are responded to within agreed timescales.
  • Delivering the appropriate service lever for the Key/Major clients.
  • Illustrate and quote customer requests.
  • Recording and processing enquiries within the business sales portal.
  • Identify and establish upselling opportunities where possible and relevant.
  • Coordinate, progress and communicate installation with customers where relevant.
Conducting Outbound Sales/Tele Survey and Courtesy Calls: -
  • Conduct courtesy and information gathering project calls as required and as directed by the Key Accounts teams.
Data & Reporting: -
  • Collate all relevant detail and documents to provide a seamless customer experience.
  • Maintain accurate database of business generated and corresponding business movements.
  • Utilise and update sales portal to manage sales.
  • Record the results of any courtesy call project accurately in the required format.
Teamwork: -
  • Work with and support internal colleagues to ensure team sales targets are met and projects are delivered accurately and on time.
Knowledge and Experience: -
  • IT SkillsOutlook, Excel, Word and CRM.
  • Experience of selling in a Business to Customer/Business to Business Environment preferred.
  • Organisation & Prioritisationtime management prioritising workload in a pressurised environment delivering on business and customer expectations.
  • Ability to work independently and within a team.
  • Adaptability & flexibilityadapting to different demands and situations.
  • Customer focusedability to put the customer first, understand their requirements and build solid business relationships.
  • Relationship buildingability to build on and develop relationships within the business and our customers.
  • Communicationexcellent verbal and written skills.
  • Sales focusability to identify, confidently explore and close on selling opportunities.
In return for your commitment and expertise, you will get:
  • 23 days annual leave including Bank Holidays
  • A basic salary of £18,000.00 plus a generous OTE.
  • Pension scheme
  • Ongoing career and development opportunities
  • We offer accredited ILM Management training in house and externally.
  • A holiday buy and sell scheme (after 6 months within the business)
  • Up to £1000 saving with major supermarkets and high street stores via PHS Perks.
  • A 24-hour wellbeing helpline
  • Full training and support
  • Free Parking.
About phs:Phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 90,000 customers across 300,000 locations incorporating numerous businesses during its 59 years of business.Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct and Direct 365 (sale of consumables), phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

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