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Job Location | Caerphilly |
Education | Not Mentioned |
Salary | 10.60 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Temporary , full-time |
Are you motivated and helpful person with a passion for providing exceptional customer serviceHave you ever thought about working for an employer who shares the same valuesIf yes, we have a perfect position for you!We are looking for Customer Advisor to work with one of the UKs largest banks based in Newport, Tredegar Park, NP10 8SB, company well known for putting their customers at the heart of everything they do.So whats involvedYou will take inbound customer calls and do your best to help the person at the other end of the line.You will show care and understand what matters to them and if you dont know the answer then youll have access to plenty of colleagues that do.From day one you will learn all about the banks products, processes and systems and youll learn how to respond to queries quickly and become better every day..Pay Rate: £10.60 per hourContract: This will be an on-going contract with permanent opportunities available!Hours: Full time, 35 hours per week, working 5 days out of 7, between 7am and 11pm (including weekends)You must be able to work all shift patterns.Overtime available after training!The sort of person we are looking for:* Youre a people person - working with your team to provide a really crucial service to millions of customers.* Passion to put yourself in the customers shoes, show empathy and be dedicated to resolving their query.* The commitment to deliver on your promises and going above and beyond for your customer.There is no need for any previous financial services experience as you will be provided all the training required across a comprehensive training programme.Benefits:* Full paid training* Weekly pay* Generous holidays with 28 days per year (Pro-Rata)* Competitive pay rate/Overtime