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Job Location | Caerphilly |
Education | Not Mentioned |
Salary | 19,000 - 20,500 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
About The RoleCustomer Relations ConsultantWe have an exciting opportunity for a Customer Relations Consultant to form part of our Commercial Support Teams at our Head Offices in Caerphilly. Here you will be working within a team environment taking ownership and ensuring first time resolution fora variety of customer cancellations, via cases, telephone, letter or email. You will be supporting both the Telephone and Field Customer Account Managers (TAMs and FAMs) in order to meet and exceed the customers expectations in-order to save their business.A day in the life of a Customer Relations Consultant at phs will involve;