Credit Controller

Job Description

About The RoleA Credit Control career with a secure, market leading companyCredit ControllerCaerphillyGood salary, great team and excellent benefitsGreat hours Monday to Friday, no evening or weekend workFull Time, permanent position, office-basedCredit Controllers! Are you looking for a secure, friendly team who will value the work you do Come and join our friendly, supportive team here at phs Group. If youre local to Caerphilly and looking for a career with an established, market leading companywe want to hearfrom you.We have a fabulous team culture here and are looking for the right person to join us, which we hope is you. You will be valued here. We have a friendly and experienced team to support you, in a great family-feel office environment. Its a busy role so youllneed to be organised and enjoy working in a fast-paced business. Experience is preferred, but equally if youve the right positive attitude and skills you will be supported here if youre new to credit control.Are you polite, professional, and respectful when contacting customers Do you have experience in Credit Management / contact centre experience Are you comfortable with contacting customers regarding outstanding or overdue payments You are just the kind ofperson were looking for!Your role as Credit Controller at phs Group will involve:

• Calls to facilitate payment of near-due payments and outstanding arrears
• Calls are via our predictive dialler on different campaigns
• Collecting aged debt, and taking steps to proactively reduce debt in its early stages
• Responding to calls in a timely and professional manner
• Youll work with scripts and a call structure to guide you, and your day is diverse and varied.

The ideal candidate for a Credit Controller:

• Good experience with credit control or office-based cash collection is preferred
• Experience using Microsoft packages such as Excel, Word and Outlook
• Excellent verbal and written communication skills
• Strong negotiation skills, assertive and respectful
• The ability to effectively prioritise in a busy environment
• This is predominantly a Credit Control role so requires that special someone who is always professional, polite, respectful, and confident.

In return for your commitment and expertise:

• A good salary of £20,000 in a permanent full-time position
• No weekend or evening workinggreat hours Monday to Friday (36.25 hours a week)
• Youll be in Head Office with excellent opportunities to develop your career here
• Training opportunities to expand your skills. We offer accredited ILM training through external and in-house training
• Apprenticeship opportunities on completion of the probationary period
• 23 days holiday plus bank holidays (31 days in total)
• Buy / Sell holiday scheme
• Amazing employee discounts with major supermarkets and retailers with phsPerks.com
• Free Parking onsite so no parking costs
• Community day off to work for a local community or charity
• Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more

If youre looking for a career in Credit Management with a successful company, and have excellent communication skills, we want to speak with you! Apply now.About phs:phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during our 60 years of business.Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct and Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.