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| Job Location | Bury |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
We are looking for aReferral Assistantto join our team atTheBrenton Business Centre(BL9 7BE). This role is a full time weekday and weekend opportunity working on the Cygnet Referral Line.Shifts times are as follows:Monday - Friday8:00am - 4:00pm10:00am - 6:00pm2:00pm - 10:00pmWeekends (1 Weekend required out of 5)9:00am - 5:00pmCygnet Health Care, founded in 1988 is one of the UKs largest independent providers of mental healthcare pathways. Our organisation provides care to a wide range of individuals with psychiatric illnesses and disabilities, with services at sites locatedacross England.The post of Referrals Assistant would suit an organised individual who is looking to gain experience of handling NHS customer enquiries, navigating NHS funding systems to obtain approval for admission, and an understanding of referral processes. The successfulcandidate will demonstrate a proactive approach to work, excellent interpersonal skills and an aptitude for working with colleagues to ensure that deadlines are met, and referral conversion rates are at an appropriately high level.Job Summary:To assist with Cygnets referral processes to improve conversion rates, occupancy and ensure that customers have a positive experience of referring to the group. This will be achieved by improving compliance with corporate timescales for assessments andcommunication with referrers; assisting units with follow-up on referrals, waiting list management, and enabling a smoother process for cross-referrals from one unit to another.On the job training will be provided to the successful candidate.This job description is not exhaustive, and the role would require the undertaking of associated reasonable requests.Responsibilities