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Field Service Engineer - Industrial

Domino Printing
Job LocationBury
EducationNot Mentioned
Salary30,000 - 35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Customer Support Engineer / Field Service EngineerLocation: Northern England (North Manchester)About UsDomino Printing Sciences provides industrial printing expertise and reliable solutions to help the worlds manufacturers be sustainable and cut waste, while attracting, informing, and protecting consumers. Global manufacturers across the food and beverage,life sciences, personal care, agrochemical, and industrial sectors trust Domino to support them with innovative coding, marking, and digital printing solutions. Our products help ensure the success of manufacturers products by allowing them to create differentiatedpackaging, protect against counterfeiting, and ensure governmental and regulatory compliance. From best before dates on eggs, to serialised identifying codes on medicines, to batch codes on electronic components, to competition codes in confectionery, Dominohelps to enable product safety, improved supply chain management, and brand protection.About the roleJoining the UK Field Service team, the Customer Support Engineer will be visiting our commercial clients to provide solutions and support across the range of Domino coding, marking and printing technologies. As the face of Domino youll carry out:

  • Installations
  • Preventive maintenance
  • Equipment health checks and repairs
In this customer facing role you will have the ability to positively influence the efficiency for our customers, you will:
  • Investigate, diagnose and rectify faults
  • Capture material, labour and stock within our service management systems
  • Positively influence customer relations, input into product design, feedback sales and other commercial opportunities to colleagues
This role will enable you to become a specialist in the Domino range of products, visiting both small and multinational clients across northern England. Working with a high level of autonomy closely supported by the Regional Service Manager, internal technicalsupport team and your peers this is an excellent opportunity for someone who enjoys overcoming technical challenges and working collaboratively with customers and colleagues.About youThis is a great opportunity for an experienced Field Service Engineer with an electro-mechanical, technical or engineering background. We operate within multiple industries and in this role, youll be supporting customers across a range of sectors such as Food,Beverage, FMCG Manufacturing and Packaging, therefore familiarity within these industries would be beneficial. Were seeking candidates who enjoy the technical challenges, working with customers and maintaining accurate records. Accuracy, attention to detailsand a methodical approach to fault finding is essential. Representing Domino for the region, youll be reliable and organised with the ability to communicate technical information to a non-technical audience and identify further commercial opportunities. Candidateswill be required to travel as part of the role therefore a full driving licence is essential.What you can expectAs a talented individual working at Domino you can expect a competitive salary and a generous benefits package, including 25 days basic holiday (with the opportunity to buy and sell), a discretionary bonus, life insurance, medical insurance and a vehicle aspart of the this role.We are a highly successful company, were large enough to offer career development opportunities yet small enough for your contribution to be readily recognised and rewarded. Our culture is built on our core values, Collaboration, Listening, Expertise, Ambitionand Responsibility. We think Domino is a great place to work and if you join us, youll find yourself part of organisation which really cares about their people, as well as offering challenging and rewarding careers.Click on Apply and you will be directed to a web form where you can upload your CV. Positions may be at an advanced stage of the recruitment process and can close at any time.

Keyskills :
Electrical EngineeringElectro-mechanicalField ServiceMechanical EngineeringSite Installation

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