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Customer Service Advisor

Page Personnel Secretarial & Business Support
Job LocationBury
EducationNot Mentioned
Salary21,000 - 24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

As a Customer Service Advisor you will be first point of contact to our clients customers and dealing with any concerns or queries they may have.Client DetailsOur client is a well-established business within asset management and work with leading business, cleaning their data and providing a first class service. They are now looking for a Customer Service Advisor to join their team in Whitefield due to businessgrowth.DescriptionAs a Customer Service Advisor you will be:

  • Handling inbound communication via mult-channels
  • Assess customer requirements and respond to customer enquiries promptly and professionally
  • Listen to customer feedback - maintain a positive, empathetic, and professional attitude to customers at all times
  • Process all admin requests, including invoicing, liaising with couriers, operations team and finance team in a timely manner to ensure a positive customer experience
  • Data entry into systems
  • Ad hoc duties as and when required
ProfileTo be successful in this role you will:
  • Excellent communication skills that promote great customer conversations
  • Experience within customer service
  • Professional phone manner
  • Engaging personality
  • To understand the customers requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
  • Ability to work well under pressure
  • Able to work in a team setting as well as independently
  • Strong IT skills
Job OfferIn return, our client can offer:
  • Great working patterns
  • 25 days holiday
  • Competitive salary
  • Pension scheme
  • Career development
  • Fantastic work culture

Keyskills :
"Customer Service" "Contact Centre" "Call Agent" "Inbound Customer Advisor" "Customer Advisor"

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