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Collections & Customer Service Advisor

Job LocationBury
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Job Title: Collections & Customer Service Advisor Location: BuryHours: Monday-FridaySalary: £19,000-£23,100I am actively searching for a Collections & Customer Service Advisor to join my clients very successful business based in Bury. They have been established since 1928, the current chairmans grandfather sold household goods such as, fire lighters, candles and lamp oil from the back of a horse and cart. As times have evolved they have developed into the gas, electricity and water market but still uphold the traditional values of a family run business and putting the customer first is central to everything they do.They are actively recruiting for a Collections & Customer Service Advisor to join their team of 10. Youll be working in a family orientated environment, really chilled out relaxed atmosphere with a smart casual dress code.Collections & Customer Service Advisor Duties:

  • Youll be responsible for your own ledger of up to 450 accounts ensuring all customers adhere to their payment terms
  • Develop relationships with customers and solve any queries or concerns that they may have surrounding their accounts
  • Recovering outstanding debt by means of repetitive chasing
  • Identify and monitor customers who pose a financial risk
  • Send overdue customers for disconnection whilst working within strict credit control processes
  • Identifying ways in which the current processes and procedures can be improved
  • Youll be expected to make about 20 outbound calls per day
  • Handful of general targets to work towards
  • General admin Duties
  • You will be working closely with the credit control team leader, youll be looked after from day 1!Collections & Customer Service Advisor Benefits:
  • Free parking
  • Onsite gym
  • Training & courses available paid by the business
  • Dress down
  • 10% annual bonus
  • Opportunities for progression
  • Pension scheme
  • Interested in knowing more about this Collections & Customer Service Advisor roleCLICK APPLY, I will be in touch with all applications.Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. Required skills
  • Collections
  • Credit Control
  • Collections Advisor
  • Collections Executive
  • Collections Specialist
  • Keyskills :
    Collections Credit Control Collections Advis Collections Executive Collections Specialist

    APPLY NOW

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