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Customer Service Administrator

Job LocationBurton-on-Trent
EducationNot Mentioned
Salary22,000 - 24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

SF Recruitment is currently recruiting for a Customer Service Administrator for an excellent client of ours based in Burton. This is a great role, offering a lot of variety and also joining a lovely team! The role will be full-time, working Monday to Fridayin the office, 9-5pm. There is free parking on site. This role is a key role for the business, being first point of contact and putting the customer first at all times. The company have long-standing, repeat customers and so although its a smaller team, its really important to ensure an end to end smooth processfor all customers. Typical duties will include:

  • Processing orders on our in-house management system
  • Liaising with customers regarding deliveries and scheduling of orders
  • Updating customer stock sheets
  • Arranging call offs from stock
  • Communicating with the Production Team and Account Managers
  • Organising proofing and following the process through to the final printed product
  • Occasional face to face meetings with customers
  • General filing within the department
The successful candidate for this role should have excellent customer service skills, be able to multi-task and prioritise their own workload. In addition, you should have a strong administration background with the ability to pick up new systems.

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