Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Welcome & Service Assistant

Job LocationBurnham, Slough
EducationNot Mentioned
Salary£10,233 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, part-time

Job Description

Summary Working within a bustling atmosphere as part of passionate team this role as a Welcome & Service Assistant, plays a core part in providing fantastic customer service.This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. What its like to work here Cliveden’s Italianate mansion, riverside setting and family-friendly events draw visitors all year round, making this property a busy location with a wide range of opportunities. There is always plenty to do at the 375-acre estate, with conservation of the South Terrace among recent projects. Cliveden team are close-knit with a wonderful sense of community. The location is quiet, so youll need your own transport to get here.There are 3 catering outlets; The Conservatory Café, The Dolls House and Catering Kiosk for all visitors to enjoy a bit to eat! There are a series of impressive formal gardens with far-reaching views, an abundance of bedding change throughout the seasons and an intimate Rose Garden for those wanting a little bit of peace and tranquility. What youll be doing As the largest conservation charity in Europe we work hard to raise funds, so that we can continue to care for all the heritage in our trust. Visitors are a vital part of what we do, so you’ll be responsible for ensuring that you provide an excellent service to all our visitors, every day. As a Welcome & Service Assistant, it’s your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day.You’ll be responsible for answering queries and making sure visitors can find everything they need for their visit. Understanding how and why we engage our supporters is key. Working with our spirit of place you’ll work with the visitor welcome team to link everything we do back to our cause and the on-going work we do.You’ll deliver high standards of presentation at the property, and ensure all our communications with our visitors are clear and consistent, from the first click on the website, to the posters and signs around the property.Please also read the full role profile attached to this advert. Who were looking for The minimum criteria required for this role is:

  • Strong experience within a customer-facing role, proven abilities with skilled listening, great people skills, good team worker, flexible & adaptable, and willing to grow experience and skillset across several different operational aspects
  • Proven experience of working to measurable targets
  • Proven self-motivator with an ability to work with varying and rapidly changing pressures. Once trained, confidence to be able to handle complaints, show initiative and lead difficult visitor situations.
  • Comfortable working outdoors, in all weathers, to welcome our supporters.
  • The package Benefits for working at the National Trust:
  • Flexible working whenever possible
  • Free parking at most locations
  • Discounts in high street stores, cinemas, National Trust properties and cafes.
  • Free entry to our properties for you, a guest and your children (under 18)
  • Generous annual leave
  • Subsidised health cash plan
  • Free 24-hour support service
  • Substantial pension scheme of up to 10% basic salary
  • Training & Development tailored to you
  • Up to 5 days of paid volunteering for you.
  • Required skills
  • Customer Service
  • Teamwork
  • Keyskills :
    Customer Service Teamwk

    APPLY NOW

    © 2019 Naukrijobs All Rights Reserved