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Job Location | Burnham, Slough |
Education | Not Mentioned |
Salary | £10,233 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, part-time |
Summary Working within a bustling atmosphere as part of passionate team this role as a Welcome & Service Assistant, plays a core part in providing fantastic customer service.This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. What its like to work here Cliveden’s Italianate mansion, riverside setting and family-friendly events draw visitors all year round, making this property a busy location with a wide range of opportunities. There is always plenty to do at the 375-acre estate, with conservation of the South Terrace among recent projects. Cliveden team are close-knit with a wonderful sense of community. The location is quiet, so youll need your own transport to get here.There are 3 catering outlets; The Conservatory Café, The Dolls House and Catering Kiosk for all visitors to enjoy a bit to eat! There are a series of impressive formal gardens with far-reaching views, an abundance of bedding change throughout the seasons and an intimate Rose Garden for those wanting a little bit of peace and tranquility. What youll be doing As the largest conservation charity in Europe we work hard to raise funds, so that we can continue to care for all the heritage in our trust. Visitors are a vital part of what we do, so you’ll be responsible for ensuring that you provide an excellent service to all our visitors, every day. As a Welcome & Service Assistant, it’s your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day.You’ll be responsible for answering queries and making sure visitors can find everything they need for their visit. Understanding how and why we engage our supporters is key. Working with our spirit of place you’ll work with the visitor welcome team to link everything we do back to our cause and the on-going work we do.You’ll deliver high standards of presentation at the property, and ensure all our communications with our visitors are clear and consistent, from the first click on the website, to the posters and signs around the property.Please also read the full role profile attached to this advert. Who were looking for The minimum criteria required for this role is:
Keyskills :
Customer Service Teamwk