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Food Department Manager

Dobbies Garden Centres
Job LocationBroxburn
EducationNot Mentioned
SalarySalary not specified
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

About the roleOur club plus members are at the heart of what we do, so exceptional customer service and driving member loyalty is our main priority. To play an essential role in delivering this we are looking for a Food Department Manager to join the Dobbies team. Withour new partnership with Waitrose, its a really exciting time to join our business and youll spend your time leading your team to deliver compliance, exceptional customer service and shop floor standards.

  • Overseeing the department operations, maximising profitable sales and growth while creating a unique customer focussed environment.
  • Taking the lead in creating a great place to work for everyone in your team on a day to day basis whilst thinking ahead to ensure your team have a development journey with Dobbies.
  • Sparking your teams passion for delivering the best customer experience possible by creating a brilliant customer journey.
  • Working closely with our central support teams, maintaining top notch communication, stock supply and response.
  • Ensuring compliance and health & safety regulations are carried out across the department, whilst caring for employee and customers welfare at all times,
  • Your proactive thinking and retail management expertise will make the most of every sales opportunity.
  • As a member of the senior management team you will also have duty manager responsibilities including key holder duties.
About You
  • Youll bring Food sales expertise with proven experience of retail operations management.
  • Commercial awareness and understanding of budgets, profitability from driving retail sales and improved ways of working.
  • Ability to identify training needs. Youll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment.
  • Adaptability. Youll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements.
  • Positivity managing change, youll lead the team through each season with care and motivation to deliver the best.
Our offering
  • Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
  • Fantastic team member discount to be enjoyed in the store, restaurant and foodhall
  • Thriving culture; the Dobbies team are passionate, diverse and committed to our customer
  • Future opportunities; We want you to be happy and challenged at Dobbies for years to come so we offer various specialised training and further learning and growth opportunities
  • A free and confidential Employee Assistance Programme (EAP) that helps you deal with lifes challenges.
About DobbiesFor 150 years, the Dobbies name has stood for quality. During this time, weve been proud to provide the very best products and expert advice to gardeners throughout the UK. With over 575,000 club plus members, our main priority is exceptional customer service.Today Dobbies is the UKs largest Garden Centre retailers with stores across Scotland, England and Northern Ireland. Naturally, we have one of the biggest and best ranges of quality plants and gardening equipment around. You dont have to be an avid gardenerto enjoy Dobbies because, as well as having everything to make your garden grow, we have everything you need to simply relax and enjoy your gardenand much more.

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