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CSC Administrator

Talent Finder
Job LocationBromsgrove
EducationNot Mentioned
Salary22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

CSC AdministratorAn exciting position has become available for a full-time CSC Administrator based in Bromsgrove. The successful candidate will earn £22,000.The candidate will provide administration and planning support within the Business Support & Customer Service Team in order to meet or exceed Business and Customer requirements. Ensuring paperwork and database accuracy whilst following documented proceduresand agreed scope of work.Role Requirements Experience and Qualifications

  • Previous experience working in an Office environment - essential
  • Field service planning experience is essential for this role
  • Previous experience in liaising with Customers
  • Problem solving experience
  • Computer literate
  • Previous experience of using company operational systems
  • Experience with Microsoft Office products, especially excel - essential
Key Personal Attributes
  • Dedicated to delivering high levels of service to internal and external customers
  • Reliable, dependable and hard working
  • Good team player
  • Good communication skillsboth written and verbal
  • Flexible and willing to take on a variety of tasks
  • Ability to multi task and meet the physical demands of the job
Role Responsibilities
  • Planning, booking and scheduling of jobs for Field Service Engineers and Back to Base Engineers as required.
  • Liaise with team members, Field Service Engineers and all internal Departments as required.
  • Ensuring incoming calls are answered and managing outbound calls to Customers and engineers.
  • Dealing with Customer queries and requests.
  • Booking Travel and Accommodation requirements for engineers.
  • Assist with preparation of and amending of quotations where required.
  • General administration tasks within the department.
  • To use Odoo within the Department and ensure that jobs are updated as required.
  • Invoicing of Jobs, where required, in the Department.
  • Adhere to correct work processes within the Department.
  • Ensure Calendars are updated and maintained within the Planning Team and Field Service Engineers
  • Provide cover for the Reception area when required, including meeting and greeting clients.
  • Adhering to the daily requirements of the Business Support & Customer Service Department, ensuring tasks are completed and followed through.
  • Collating information and producing statistical reports for business and operational needs, as required.
  • Ensure the Department maintains a tidy and safe work area.
  • Ensure full compliance at all times with quality management systems and Health and Safety systems to meet the requirements of all company and external standards (ISO 13485) as appropriate.
  • Other duties as requested.
Company Based in Bromsgrove, our client works in partnership with medical device Original Equipment Manufacturers (OEMs), adapting to individual needs and requirements by offering a package tailored specifically to each customer. We offer a comprehensive servicewhich includes the testing, calibration and repair of a wide range of medical equipment, from enteral feeding and infusion devices, to renal, patient monitoring and specialist surgical equipment. Work is carried out at our purpose-built premises, or acrossthe UK by local Field Service Engineers.Why should you apply
  • 37.5 Hours per week paid monthly in arrears.
  • 20 days annual holiday plus 8 bank holidays, plus any long service additional days awarded to you.
  • Company cash plan (Health Shield plan).
  • Company sick pay.
  • Discretionary company bonus scheme.
If youre the ideal candidate our client is looking for, please send your CV by clicking the APPLY button

APPLY NOW

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