AV Engineering Lead

Job Description

Title: AV Engineering leadLocation: London - Hybrid.Salary: (£££ 3 figures number)Summary: Audio Visual and Meeting Space Engineering Lead.About the Role: Everyday Bank of America associates rely on infrastructure and applications, solutioned and engineered by the Real Time Communications team to do their best work and serve our customers globally. As a team, we have a responsibilityto them to provide a first-class service and we also have a responsibility to continuously improve.For this reason, I am looking for a visionary and an innovator who is passionate about end user experience and "whats next". The successful candidate will be a member of my team and join a group of people dedicated to bringing new technology to life atthe bank, modernising our tools and creating reliable, predictable experiences that make Bank of America a great place to work. For me, the most important attribute this person will have, is the ability to see things through the eye of the user and put thatat the forefront of everything they create.I hope you see below, a description of a type of person who will be successful on this team rather than a long list of must haves. If you see yourself, please apply. You know what you are capable of, and I want to hear about it. If you are worried aboutnot knowing enough about our products, dont be. They change and improve all the time. We are all constantly learning, and we are happy to teach.About you:You will be an Audio Visual professional who is responsible for designing solutions in the Meeting and Event spaces, Digital Signage, Telepresence and Crestron environments. You will operate with a growth mindset, helping drive transformation and change,aligned with line of business goals, eliminate non-permitted technology, and improve operational excellence by solutioning and delivering modern end user solutions that creates consistent reliable experiences for our associates.How

• Ability to set expectations with business partners
• Have and maintain credibility with the business community
• Demonstrate business acumen and function disciplines
• Accepting ownership and accountability

Roles & Responsibilities:You will be part of the EMEA RTC Voice Engineering team responsible for a range of activities including solutioning, designing and deploying Enterprise AV solutions that solve problems, create business value, easy and simple to use and that customers love.The focus is on modern infrastructure, applications, collaboration tools and end user devices with the primary focus on innovation, delivering something new, platform stability, never down, elimination of non-permitted technology, identifying and solving riskitems.

• Designing, implementing and turn over to production medium to large sized projects in AV and collaboration spaces.
• Based on architectural blueprints create high level and low-level designs and test plans
• Gathering requirements from the line of business by engaging with them in a meaningful way and translating the requirements into modern solutions that meets the requirements.
• Reviewing statement of work from vendors and identify possible gaps or unnecessary equipment or services

Must Have Experience:

• You will have several years experience working within the AV industry with a focus on end user experience and innovation
• Also, several years of experience implementing line of business initiatives and projects, based on line of business requirements and global engineering

Experience that will make this job easier to learn and do:

• Experience of Auditorium design and build
• Experience of the range of latest Cisco Telepresence end points
• Experience of meeting room integration with Telepresence, WebEx and Zoom.
• Knowledge of Crestron Fusion and deployment of room booking panels
• Knowledge of Appspace Digital Signage. System build, Database integration and system upgrades. End point management
• Experience of Video Wall technology, both design and deployment
• Strong presentation skills and be able to communicate at the right level of details

To be successful in this role, you will need to be already able to do most of these things...

• Develop program timelines from an engineering an implementation point of view.
• Partner with operational teams to ensure effective business transformation for all initiatives
• Have experience with change management processes, procedures, and governance.
• Display a strong sense of ownership and urgency and take responsibility
• Direct and communicate with leadership on status of programs and open issues.
• Partner with line of business leadership to plan new initiatives and evaluate proposals.
• Think strategically by identifying business opportunities and the best-suited solution for a LOB functions requirements.
• Be creative and innovative with regards to your knowledge and awareness of industry trends as they relate to new opportunities and business needs
• Flexibility to occasionally align working shift to accommodate other time zones

To fit in on the team, you will be this kind of person:

• Be a positive, enthusiastic engineer who genuinely loves designing, solutioning and solving problems
• Can listen, build credibility with stakeholders, leaders, and functional teams
• Have energy, focus, assertiveness, and diplomacy
• Be able to influence others, using interpersonal skills rather than positional power
• Knowing when to push an agenda and when to let a situation develop, rest, or advance
• Strong communication skills in writing, speaking, and presenting.