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Vehicle Assessment Team Leader - Bristol/Bridgwater

Appcastenterprise
Job LocationBristol
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

RAC are now recruiting for a level 3 qualified Vehicle Assessment Technician Team Leaderto join our BCA Team coveringBristol and Bridgwater. This is a permanent opportunity for someone who has extensive experience as a people leader within the automotiveindustry.As well as managing a team of technicians, you can expect to provide a quality, professional and effective Assessment of Clients vehicles against pre-specified criteria as well as supervise and organise Vehicle Assessment Technicians on multiple client sites.As a Team Leader you will be there to provide expert advice and assistance to both your Team and the Customer.Role Purpose

  • Line management of a team circa 20 FTE currently
  • Contribute to the effective operation and commercial benefit of RAC business by providing a vehicle Mechanical Report to RAC business customers/organisations.
  • Promote the RAC and its services by projecting an efficient and professional image at all times.
  • Ensure vehicle checks to a high standard on clients premises against set criteria within set time frames.
  • Ensure all Clients sites within area of responsibility are staffed appropriately to ensure contract obligations are met by the RAC
  • Enable continuous learning and performance development for direct reports by taking steps to enhance knowledge, skills and confidence, e.g. through performance coaching, provision of regular performance reviews, constructive feedback, one to one supervisionand daily live side by side coaching
  • Identify areas for training or skill gaps and implement a training and coaching plan to improve
  • Undertake performance management with any individual underperforming or displaying poor conduct, managing this process in line with RACs policies and procedures
  • Monitors team performance through all available MI taking appropriate and quick action to address trends whilst celebrating successes to the team and individual
  • Create and maintain an RAC values-based culture, engendering a can do attitude ensuring flexibility
  • Utilise all available communication medium to effectively communicate updates and motivate colleagues
  • Listen to team members feedback and resolve any issues or conflicts in a timely manner
  • Communicate company goals, expectations, best practise processes/ practices. Inspires team members through motivational communication whilst proactivity takes action to improve gaps in performance for team members.
  • Provides support in the general running of the department, including hiring and training, and other requested operational activity required.
QualificationsThe ideal candidate for this role will have a strong people leader background and proven Automotive experience with at least a Level 3 Mechanical Qualification. To be considered for the role you will also need a valid driving licence with no more than 6 points.This is a fantastic role for someone who is looking to join a large Organisation and put their skills to great use. We are looking for candidates who are currently in the motor trade and have a full understanding and previous experience of car inspectionsand appraisal work, if you have previous MOT experience that would also be desirable! As you will be managing a team of technicians, it is crucial you have an understanding of people leadership including absence management, performance management, HR Processsand team engagement.Monday to Friday 08:15 - 17:45 with overtime as required on weekends.£21,069.96 plus flexibility allowance of £884.76 p/a

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