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| Job Location | Bristol |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Opportunity for a Unified Comms 2nd line engineer, to join a very successful Managed Service Provider, in South Bristol.Purpose of the role is to take ownership of UC support calls, either highly technical or high priority. The individual should be comfortable liaising with customers both remotely and face to face. Working with the existing UC service desk team, you must have high level ability, to work on VoIP technology and support, as you will be expected to provide user guidance, perform service requests, maintenance and monitoring tasks and respond to alerts.UC Technical Specialists play an integral role in providing a high quality UC support service, for this role you will need in-depth knowledge of either Mitel, Avaya, Shoretel, or Digium, and experience of ARS routing, voice mail, SIP, ACD, MBG, configuring MXE’s and CX’s for analogue lines, configuring ACD, ACD express, creating and configuring users, command line diagnostics, call routing, and RADRole will include travel to client site as required (fully expensed), great potential to develop and progress with this role.Salary dep on expLooking to appoint ASAP