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| Job Location | Bristol |
| Education | Not Mentioned |
| Salary | £21,000 - £25,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
About the Role: Our client, based in Central Bristol with brand new offices is seeking a Customer Support - Product Specialist to join the team. This team is the go to’ team for all customers, both internal and external, who are looking for assistance with the CRM system in which they serve multiple sectors.You will be responsible for diagnosing and resolving customer issues using a combination of technical experience, platform analysis tools and advanced database analysis tools where product knowledge and standard workflows have failed.You will be the core of the business as they look to achieve a very high level of customer satisfaction.Training on the CRM product will be given however it really is a technical role so an affinity for this would be desirable, and possibly essential.About You:We are looking for a support helpdesk agent who has a passion for providing exceptional customer service and web-based technology support. If this is you, then look no further. This is an exciting opportunity that combines these two areas.This role will be a perfect match for you if you pride yourself in delivering excellence, possess fantastic troubleshooting and customer service skills, whilst having the ability to dive deep into a new product to learn it inside out. We’re looking to hire enthusiastic, positive self-starters and go-getters to join the growing team in Bristol, UK. This role offers excellent and achievable progressive paths through the business. Your Day-to-Day:
Keyskills :
Customer Issues Order Management Technical Suppt Magento SaaS