Supported Housing Officer

Job Description

Supported Housing OfficerLanercost and Wigton, SouthmeadSALARY: £21,688 - £22,168 per annum dependent on experience (pro rata)HOURS: 18.5 hours per weekCONTRACT: PermanentREPORTING TO: Kate Dobson part of the Bristol Parents Alliance department.Our client is a provider of housing and support services in the West of England and Gloucestershire, their vision is to meet housing need and deliver homes that change peoples lives. their aim for its customers is to ensure that the housing and servicesthey provide serve as a platform for growth, facilitating all customers to achieve their aspirations. In this way, they make their homes truly life changing by ensuring that their service has a positive impact long after a person has left the accommodation.The company CARES Values were created in partnership with their customers, staff, Board and other stakeholders, and they represent their commitment to how they deliver their services and work together successfully:C Customers First - Customers are at the heart of their services and decision making.A Aspirational and Accountable - They are ambitious for their customers, staff and stakeholders. They work with integrity, learn from mistakes and do what they say they will.R Results - They work hard and deliver great results for their customers and for the company.E Everyones view matters - They listen to understand, improve and build their servicesS Supportive - They tackle challenges head on and inspire each other to achieve their potential.An amazing opportunity to join the Bristol Parents Alliance at their Southmead scheme! They support 11 families within this scheme. Staff support the families at the scheme on an individual plan focussing on putting the family in the centre and looking atwhat they require to move into independent accommodation. Families typically stay 1 year to 18 months and part of their support is establishing the family into the community. You will support several families within this post to reach their goals and positivelymove on. You will be confident in both the support aspects and housing managements aspects of a Supported Housing Officer post.What you will be doing:

• Establish and maintain trusting relationships with parents, maintaining regular contact and facilitating a co -produced planned programme of support.
• Assess the support needs and risks of parents in line with organisational Support Delivery and Risk Management procedures
• Assist parents to identify and access appropriate move on accommodation
• Safeguard the welfare of children, young people and vulnerable adults in line with organisational safeguarding polices and local procedures
• Participate in undertaking Health and Safety checks and inspections. Proactively contribute and support the Team Leader to ensure the service and building are in line with the Health and Safety Compliance Framework

What you will need to be successful:

• Experience and understanding of the causes of homelessness and social exclusion for vulnerable parents
• Experience of delivering tailored support to people in a supported housing environment
• Up to date knowledge of Safeguarding and Protection from Abuse strategies as they relate to children and adults, with the ability to identify risk, including how and when to report concerns
• Knowledge of Psychologically Informed Environments and practice
• Experience and understanding of housing management issues including rent collection, void management, property maintenance and ASB

Employees benefit from:

• 25 days annual holiday rising to 30 days.
• Access to training and career development through the Skills Academy
• Company pension.
• Life Assurance.
• Annual bonus.
• Health cash plan, which includes discounts to a wide range of shops and services.

Closing Date: 3rd October 5pmInterview Date: 11th October 2022They are continuously developing their inclusive, values driven culture that welcomes and embraces the diversity of their staff and customers. They are keen to increase their own diversity and particularly welcome applications from underrepresented groups.

Keyskills :
Communication SkillsCustomer ServiceSocial Housing