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Supported Housing Officer

Talentspa
Job LocationBristol
EducationNot Mentioned
Salary21,668 - 22,118 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Our client is now looking for a Supported Housing Officer to join their busy team in Bristol!SALARY: £21,668 - £22,118 per annumSupported Housing Officer Duties:

  • Assess the support needs and risks of residents in line with organisational support delivery and risk management procedures
  • To work in partnership with external agencies to facilitate the effective delivery of services to clients that promotes growth and their development
  • Effectively delivering personalised support services to all clients to help improve outcomes including financial resilience, welfare benefit and budgeting advice to ensure income is maximised for preparation of when moving on to independent living
  • Keeping customers first and effectively delivering all aspects of housing management services such as rent and service charge monitoring and safeguarding.
  • To use IT effectively to ensure the delivery of frontline services and effective reporting of KPI outcomes
Supported Housing Officer Requirements:
  • Putting customers first. An understanding of resident support needs and being able to help them to find solutions
  • Is open to change, embraces improvement and takes on board new ideas
  • Understands the importance of quality service delivery and is impact on business success. Strives to deliver high quality affordable services
  • Empathy, an understanding of residents views and being able to encourage colleagues to do the same.
  • Effective time management in a fast-paced environment and being able to prioritise your own workload. Take a proactive approach to targets and plans ahead.
Supported Housing Officer Benefits:
  • 25 days annual holiday rising to 30 days.
  • Company pension.
  • Life Assurance.
  • Annual bonus
  • Health cash plan, which includes discounts to a wide range of shops and services.
  • Free onsite car parking
About the Company:Our client is a provider of housing and support services in the West of England and Gloucestershire, their vision is to meet housing need and deliver homes that change peoples lives. Our client aim for its customers is to ensure that the housing and servicesthey provide serve as a platform for growth, facilitating all their customers to achieve their aspirations. In this way, they make their homes truly life changing by ensuring that their service has a positive impact long after a person has left at their accommodation.Ron Jones House is located in central Bristol and houses men aged 22+ who are either experiencing or are at risk of homelessness.Our client CARES Values were created in partnership with their customers, staff, Board and other stakeholders, and they represent their commitment to how they deliver their services and work together successfully:C Customers First - Customers are at the heart of their services and decision making.A Aspirational and Accountable - They are ambitious for our customers, staff and stakeholders. They work with integrity, learn from mistakes and do what they say they will.R Results - They work hard and deliver great results for their customers and for them.E Everyones view matters - They listen to understand, improve and build their servicesS Supportive - They tackle challenges head on and inspire each other to achieve their potential.If you feel like you meet the above criteria of the Supported Housing Officer, please apply now!Closing Date: Midnight Sunday 17th July 2022Interview Date: Monday 25th July 2022They are continuously developing their inclusive, values driven culture that welcomes and embraces the diversity of their staff and customers. They are keen to increase their own diversity and particularly welcome applications from underrepresented groups.

Keyskills :
Social CareSupported Living

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