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Job Location | Bristol |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Simulations EditorHybrid Working / Weston-super-Mare 3 days office / 2 days homeCompetitive Salary + Superb BenefitsThe Company:Our client, an expert in their field is well established and deliver world-class technical support on behalf of their impressive client base. They have a fun working environment and genuinely value their employees offering great staff incentives.The Job:This role requires a Simulations Editor to join our client team and deliver device builds using in house tools which accurately replicate visually the how to steps on a given device or application. Management of time is a core requirement and tracking ofbuilds to completion on time, to company and client guidelines.The tools will be used on both agent and customer facing platforms.Core requirementsBuild simulations from scratch (Lead devices)Create and edit content in response to;o Operating System (OS) updateso Unique selling pointso Client requests and feedbacko Voice of customer insighto Market trendsStay up to date with the latest device and operating system releasesPerform additional fixes on devices once tested & quality checkedAssign tasks to the team on a rota basis and help to monitor progress accordinglyReview and update content in response to insight & feedbackStrategic requirementsPlay a key role in implementing content strategy by providing the right content delivered appropriately (format).Utilise and appraise available insightAdhere to best practice standards in content creation and delivery.Skills/Experience