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Service Manager

Job LocationBristol
EducationNot Mentioned
Salary35,000 - 40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

An excellent opportunity has become available within the heart of Bristol for one of the industry leading manufacturers as a Service Manager overall accountability for defining theservice, ensuring servicesmeet the business need and are delivered in accordancewith agreed business requirements. Working MondayFriday 07:30am16:00pm and a salary off up to £40,000 with excellent benefits this is a fantastic opportunity.Benefits:

  • 25 days holiday plus 8 days bank holiday
  • Pension
  • Sick pay
  • Onsite parking
  • Local to public transport
  • Fantastic working environments
Roles and Responsibilities:
  • Supervise and coordinate activities of all repartees within services department in line with the relevant KPIs.
  • Ensure all parts are present ahead of issuing jobs to engineers.
  • Manages job costing including subcontract services and components, analyses and reports discrepancies in order to control costs and continually improve.
  • Listens to customer complaints and resolves problems to restore and promote good public relations as determined by consultation with the Managing Director.
  • Supports, implements and manages all aspects of the companies Health & Safety policies in conjunction with the employers legal requirements.
  • Managing Service Level Agreements (SLAs) with customers and external service providers
  • Ensure job specific compliance and accuracy of Risk Assessments, Method statements, Compliance and training.
Skills:
  • Experience in a managerial role responsible for an administration team and a team of Site Service Engineers
  • Health & Safety Management competence
  • Recruitment experience
  • HR Knowledge/competence
  • Pump knowledge
If this role sounds of interest to you, apply today to ElliottK @ RE Recruitment today.RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you havent heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.ENG1

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