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Job Location | Bristol |
Education | Not Mentioned |
Salary | Salary not specified |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
An exciting career opportunity has arisen for an experienced Administrator to joinour Bristol Service Branch as a Service Coordinator. The branch supports services and maintenance contracts across South West England and South Wales. Working closely with the Office Manager and Field Service Manager within administration and customer care, to meet set targets, objectives and goals.Your role will be to provide all aspects of administration support to the operations team in the delivery of contracts and projects. Setting out plans, ordering materials, taking phone calls and general office admin tasks. This will involve liaising effectively with our Engineers and providing a friendly and professional service to our customers.We are looking for individuals, who have previous administration experience within a busy office environment, having the ability to plan, prioritise workloads and are capable of interpreting and reporting accurate data. The ideal candidate will have strong interpersonal skills and will be able to interact professionally with our customers and across all levels of the organisation, taking ownership of queries through to resolution. Responsibilities:Answering calls from customers and engineers providing a point of contactDelivering partsOrdering stockImproving productivity within the teamGeneral administrationDealing with customer enquiries to resolutionScheduling work for field engineersMaintain suitable records Reporting within excelDeliver and review performance on productivity QualificationsGCSE English Grade C or above is required.NVQ in Administration is desirable or previous proven experienceDriving licence Company Information We are a company who are pioneers of forward thinking, we never forget that vital to our success is the amazing people who work for us and the commitment we have to our customers. Wehave carefully selectedfollowing benefits which complement our employees lifestylesBenefits Include 25 days holiday + the option to purchase another 5 days + additional long service holidayCompany Benefits Discount/ Rewards Scheme- including cinema discounts, annual free flu jab, discounted hotel and theme park stays and discounts off many high street shops.Subsidised PensionHealth Cash Plan covering routine treatment and prescriptionsCycle to Work SchemeFree onsite parkingEmployee Assistance Programme