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Repairs Manager Social Housing Portishead

Howells Solutions
Job LocationBristol
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Repairs Manager- Social Housing - Portishead£35,000 - £37,000 + BenefitsOur client is an innovative award-winning main contractor specialising in refurbishment and regeneration of social housing. Due to their continued success delivering long term contracts and to a resturtuctre in their Customer Repairs Planning Department they are looking to hire passionate people to provide an exceptional customer journey.Key Responsibilities:The ideal candidate will be required to

  • Work with the planning, business performance and Commercial teams and call centre to maximise resources using appropriate performance management data and scheduling tools.
  • To ensure maximum value for money through careful management of resources being allocated to jobs including checking costs of jobs against expected values.
  • Diagnose building/property related faults and raise jobs to complete the necessary works working to timescales agreed with customers
  • Provide advice and guidance to customers in respect of a wide range of property matters, including technical surveying and reporting on areas such as structural defects, condensation, damp, ventilation, sound, fire safety etc.
  • Work with the surveying and asset data teams to advise on future maintenance programmes
  • Maintain a focus on customer standards in respect of home condition and quality as reported by the customers
  • Contribute to the development of a continuous service improvement plan with a focus on providing a great customer experience with a focus on right first time.
  • Carry out post work quality inspections on an agreed sample of jobs within agreed timescales, raising any quality issues with the relevant Supervisor.
  • Be accountable and take ownership of resolving customer complaints through to successful and timely conclusion.
  • Customer service focused
    • We are offering a permanent position and the opportunity to develop in a continuously growing companyWhy ApplyYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive starting at £35,000 with progression + Benefits. You will be part of a stable business with ambitious growth plans over the next 5 years.ApplicationsIf you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on . Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.

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