Regional Facilities Manager (UK South)

Job Description

We are looking for a Workplace Manager for our Work Dynamics business line.About JLLWere JLL. Were a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.If youre looking to step up your career, JLL is the perfect professional home. At JLL, youll have a chance to innovate with the worlds leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives.Youll also make long-lasting professional connections through sharing different perspectives, and youll be inspired by the best. Were focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!Role PurposeWe currently have an exciting opportunity for a Workplace Manager in the UK Southern Region. The Workplace Manager will lead a team to ensure management of the day-to-day client activities for assigned properties and support the Workplace Service Lead bybeing the site(s) key point of contact for key stakeholders. The role will have responsibility for service quality, helpdesk task resolution, maintenance and operations, contract services, safe working practices, purchasing of material, equipment & suppliesand site budgets accuracy.What this job involvesLeadership

• Manage and coach team
• Develop and sustain a high-quality well motivated team
• Ensure high staff morale, trust and work ethics
• Build and maintain an environment that supports teamwork, co-operation and performance excellence within team
• Mentor and enable Training & Development of team members

Client/Stakeholder Management

• Proactively engage stakeholders to ensure that on site clients expectations are met
• Build and develop effective client / stakeholder relationships across multiple levels of the organisation
• On-site key point of contact for Facilities in the clients premises

Procurement & Vendor Management

• Ensure vendors are well-managed, delivering services on time and within budget
• Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice

Contracts Management

• Plan and manage all contracts to ensure that they are professionally delivered at the right costs
• Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed
• Ensure contracts are continually assessed to deliver best value to the client

Finance Management / Cost Control / Profitability

• Actively work to ensure that the sites financial operations are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of Ethics
• Ensure financial processes are followed at all times

Health & Safety Management

• Ensure the provision of a safe working environment
• Ensure compliance with statutory regulations on fire, health and safety standards

Site Operations Management

• Recommend continuous quality improvement practices and implement Industry Best Practice operations
• Implement building procedures and performance measures and ensure they are maintained at all times
• Ensure all Critical Environment (CEM) requirements are met
• Review existing operations regularly to reduce costs and improve operational standards
• 24/7 emergency call support and site attendance is required

Risk Management

• Ensure a property risk management program including audits is implemented and maintained
• Ensure disaster recovering and business continuity plans are implemented and maintained
• Ensure escalation procedures and incident reporting procedures are implemented and in place
• Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalles business conduct

Sound like you To apply you need to be able to demonstrate the following skills and experience:Ideal Experience

• Experience in facilities management, building, business or other related field
• Excellent people skills and ability to interact with a wide range of client staff and demands
• Knowledge of Occupational Safety requirements
• Strong PC literacy and proven ability to manage daily activities using various systems
• Demonstrated experience with continuous improvement initiatives (highly desirable)
• Knowledge of vendor management for specialized services
• Knowledge of critical facilities and a understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)
• Proven capacity to understand and interpret commercial contracts
• Budget management and financial analysis skills

Other Personal Characteristics

• Strong communicator - Good presentation skills and possesses strong verbal & written communication skills also an active listener
• Passion for quality - has an eye for detail to make sure the best delivery of services
• Self-motivated; confident & energetic
• Ability to effectively deal with stressful situations
• Flexible - able to adapt to rapidly changing situations
• Strongly goal-oriented - able to focus on meeting all performance targets
• Is a team player - able to cooperate and work well with others to meet targets
• Proven ability to initiate and follow through with improvement initiatives
• Exhibits honesty & trustworthiness
• Open to new ideas & willing to challenge status quo

What you can expect from usYoull join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Keyskills :
Facilities Management