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QA Administrator

Juice Recruitment Ltd
Job LocationBristol
EducationNot Mentioned
Salary21,000 - 24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Juice Recruitment is delighted to be working in partnership with a forward thinking, rapidly expanding and progressive insurance company, with the appointment of a QA Administrator. This is an exciting opportunity to work within a company who offers development,the support of ongoing training, and modern vibrant offices located in North Bristol.This exciting role is a fantastic opportunity for someone looking to develop their career, working for a firm who value the growth and personal development of their staff, whilst providing a rewarding, fun and supportive environment to achieve ambitiousgoals.Key Responsibilities:

  • Using an existing QA process to manage and monitor the sales calls made by sales agents
  • Marking the calls against a set quality scoring sheet
  • Providing constructive and coherent feedback on calls, regarding the whether the service meets specified requirements
  • Working with the business support team to help with delivering weekly feedback to senior management
The successful candidate must have exceptional attention to detail, whilst also having the ability to be organised and manage their day effectively. You must be confident and personable, with excellent communication skills and a willingness to go above andbeyond. This role does not require any previous experience within QA, full training is given, however, they are looking for someone with strong administrative and customer service skills.Benefits:
  • Income Protection,
  • Christmas Party in Berlin
  • 22 days holiday (plus 8 statutory)
Hours: Monday - Friday, 37.5 hours per weekSalary: £24,000 per annum

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