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Key Account Manager

Sopra Banking Software
Job LocationBristol
EducationNot Mentioned
Salary45,000 - 55,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

Key Account ManagerWe are currently looking for a Key Account Manager to join our busy team!The Customer Account Manager will ensure that the services provided by SBS perform so in accordance with the relevant agreements and will act as a main point of contact for the designated customer.This is a highly visible and complex role, since the candidate will be managing major financial services customers, influencing customer engagement and delivery performance, and directing virtual teams so that our customer commitments are met. In addition,we expect to see significant growth from the assigned customer base.Location: Bristol (Hybrid Working - 2 days from Bristol Office)Salary: Up to £55k ((dependant on experience)Key Account Manager Duties:

  • Build and maintain customer relationships
  • Create action plans for key accounts
  • Provide plans to the delivery teams to align with the customers goals
  • Manage customer escalations
  • Sales experience as an Account Manager
  • Present products to customers
  • Identify and pursue existing customer opportunities
  • Regular customer forecasting
  • Contract renewals
  • Customer account reviews
  • Work within standard operating procedures for each customer
Key Account Manager Requirements:
  • Suitable candidates will have experience as a Key Account Manager/Global Account Manager
  • Experience in the Finance/Banking and/or automotive industry
  • Experience in managing a caseload of high profile clients with proven sales outcomes
  • They need to have experience in liaising with senior level people and experience in Sales as an Account Manager
  • Need to be able to commute to Bristol office twice a week so ideally living in or around Bristol
  • Candidates should possess exceptional communication skills, experience of engaging at executive level and working with retail banking customer base.
  • A demonstrable account management track record in high value application software and services in the financial markets
  • Demonstrably capable of managing complex processes and converting new opportunities
  • Experience of managing software contracts ideally within financial services customers
  • Knowledge of the retail financial services and/or the asset finance/car finance market and an understanding of the solutions that address this market.
  • Ideally candidates would have worked and supported customers through digital transformations.
If you do not have all of the above experience or skills, we would still like to hear from you!Key Account Manager Benefits:By joining the Sopra Banking Software team you will enjoy a market competitive salary, our excellent rewards and benefits schemes including a 6% pension contribution, employee share scheme (buy one get one free), an option to buy or sell holiday days, medicalinsurance, critical illness cover, a health cash plan, and we offer flexible working arrangements to all employees, plus many more excellent benefits.Sopra Banking Software are proud to be an inclusive employer. This role is supported by flexible working, based from our Bristol office we offer up to 3 days per week flexible remote working, with 2 days per week office based or on customer sites as required.All employees are supported to work from home with DSE assessments and IT equipment where required to be fully productive when remote working.About the Company:ACF is a Global Business Unit that is part of Sopra Banking Software. The primary purpose of the GBU is to deliver software to the asset finance market through several software products/services. There is significant investment in development in SaaS (Softwareas a service) and Digital whilst also making targeted investments in legacy products that already deliver strong margins.At Sopra Banking Software, you can come as you are. We embrace diversity in all its forms. Were committed to fostering a work environment that is inclusive and respectful of all differences, we value diversity at our company and do not discriminateon the basis of race, ethnicity, religion, gender, sexual orientation, age or disability status. All personal information will be treated as confidential according to the Employment Equality act. As part of our hiring process new employees will be required to pass a confidential consumer credit check and DBS check. This is a straightforward credit check for CCJs, bankruptcy and a criminal record check, however if you wish to know more aboutwhat is or is not acceptable, please ask our recruitment team.If you feel you are suitable for the Key Account Manager role then please, apply now!

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