Finance Assistant (FTC) - Hybrid

Job Description

An opportunity has arisen for a proactive and collaborative Finance Assistant on a fixed term basis to work in the Finance Operations team for a 8-month contract.The Finance Assistant will work within the Banking team whilst providing support to Billing, Credit Control and Accounts Payable. The role will need to develop an understanding of the core tasks performed by each of the sub teams, so has to be able to applytheir knowledge as and when required. They will look for continuous improvement opportunities to further improve the Finance Operations processes.In this busy role, working quickly and efficiently is key while still maintaining accuracy and high standards of customer service. This role thrives on working collaboratively with other members of the team and staff around the business to ensure that allinvoices are properly created and allocated. A strong sense of customer service and adaptability in solving problems is essential to the role.What will you be doingKey job accountabilities include:

• Raising invoices & processing credit notes and refunds
• Reconciliation of online credit card payment transactions
• Carry out key recurring tasks for the credit control team, including:
• Chasing overdue customer debt by email and occasionally by telephone or letter
• Ensuring records of all debt chasing activities are kept up to date in the credit control system
• Monitoring the department inboxes, responding to emails and dealing with queries
• Keying manual payments and arranging their authorisation by managers
• Posting bank transactions (receipts and payments) into the General Ledger
• Producing month end bank reconciliations and investigating and resolving differences on bank reconciliations
• Keying supplier invoices, and both external and employee expenses
• Support compliance with Group procure-to-pay policies, including on expenses, Barclaycard use and delegated authority
• Provide Ad Hoc support to the Finance Operations Managers with project work and continuous improvement initiatives as required.

About you:Successful applicants should demonstrate the following:

• Suitable for someone who is AAT qualified, or part qualified, or who is interested in studying for AAT
• A Levels or equivalent
• Experience in a busy office environment essential with finance experience
• Proven track record of providing excellent customer service
• Supporting a range of customers across different locations within a complex environment
• Proven track record of continuous improvement and providing excellent customer service
• Ability to work independently, including taking a pro-active approach to finding and identifying the teams which have the greatest need for support
  • Exceptionally organised; able to deal with high volumes and deadlines in a time pressured environment
  • Good Microsoft Office skills, including Excel, Outlook and Word

• Strong communication skills, oral and written
• Passionate about continuous improvement; taking ownership for and developing processes

We know it is unusual for someone to tick every box so, if you dont meet all the criteria, but demonstrate most of the skills and experience we are looking for, and have the enthusiasm to work with us, go ahead and apply.What we offer:In addition to a competitive salary, we also offer you:

• an excellent pension scheme (up to 12% company contribution),
• discretionary annual bonus scheme,
• 25+ days holiday (not including bank holidays),
• standard 35-hour working week,
• volunteering days,
• a comprehensive benefits package including private medical insurance and life assurance,
• a range of flexible benefits such as cycle to work scheme, discounted gym membership, healthcare cash plan, and payroll giving.

Flexible Working:The contractual location of this role is our Bristol office but we have recently moved to a hybrid working model with a dynamic and blended combination of office and remote working, dependent on business and team requirements.As there will not be a requirement for the person in this role to be in the office on a weekly basis, we are open to considering applicants from a wider geographical area who are happy to travel to Bristol once per month, subject to business needs.To apply, please submit your CV and cover note through our careers site.About us:IOP Publishing is an international scientific publisher, through which leading-edge research is distributed worldwide. Our rapidly expanding journals programme is published alongside other sources of scientific information in the form of eBooks, magazinesand conference proceedings. Other publications include easily accessible community and regional websites. We are a world leader in the development of electronic publishing for the scientific community and have offices in Europe, Asia and the US. Working inthe interests of science and scientists, we aim to maximise the impact of the research we publish.IOP Publishing is central to the Institute of Physics, a not-for-profit society. Any financial surplus earned by IOP Publishing goes to supporting science through the activities of the Institute. With a continuing focus on growth, we recognise that everysingle person has a real part to play if were to achieve our aim of becoming the worlds leading publisher in our field.IOP Publishing is an equal opportunity employer. Our goal is to ensure that diversity, equity and inclusion (DE&I) are built into our identity in a way that is natural and sustainable, visible through the work we produce, our company branding, ourprofessional networks and the communities we serve and support, which includes our employees, talent communities and candidates. We particularly welcome applicants from under-represented backgrounds.