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File Handler Assistant

Keoghs LLP
Job LocationBristol
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

File Handler Assistant - Can be based Bristol or BoltonJob Purpose: File Handler Assistants undertake a variety of mainly file handling tasks to support the team and main File Handlers. The Assistant will be expected to bill 7 hours of chargeable time daily. This role can be based at either our Bolton or Bristol office.Key Accountabilities: Administration:

  • Dealing with general or straightforward queries
  • Telephone chasing activities
  • Filing out Allocation Questionnaires and witness summons
  • Arranging telephone conference and client meetings
The individual may also be allocated any appropriate administration tasks ensuring the proactive management of files. Delegation of this may be from the team leader, the team PA or the individual File Handlers.Other duties:
  • Dealing with disclosure.
  • Reviewing evidence (including medical / personnel records).
  • Conducting investigations with Insured’s / obtaining witness statements.
  • Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses
  • Instructing Counsel / Experts.
  • Research using legal software and practitioners texts
  • Attending conferences and Trials with Counsel and note taking.
  • Dealing with routine correspondence.
  • Court appointments.
  • Reviewing quantum
  • Drafting Tomlin Orders and Consent Orders
  • Draft Cost schedules
  • To ensure compliance with the SRA standards & regulations
Recruitment Criteria:
  • Education standard of LPC or ILEX or equivalent work experience.
  • Experience of drafting court documents and understanding of processes
  • Self-confident with good telephone and communication skills with people at all levels inside and outside the business
  • An ability to organise and prioritise tasks using initiative
  • Calm under pressure with the ability to re-prioritise and delegate effectively when required
  • An ability to maintain attention to detail when dealing with repetitive tasks
  • Good Literacy and IT skills
  • Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
  • Ability to work effectively within the Keoghs Shared Behaviour framework
  • Teamwork - Contributes actively to an environment in which colleagues work cooperatively with each other.
  • Attention to Detail - Pays appropriate attention to all aspects of a task.
  • Excellence at Keoghs - Understands the Principles of Excellence at Keoghs and how these are applied to the way Keoghs runs its business.
What you can expect from us:
  • A learning culture with employee development at the heart of the people development pathway
  • Excellent flexible benefits including Annual leave entitlement and Healthcare Cash Plan as standard
  • Monday to Friday - 35 hours per week
  • Cash care Plan
  • Death In Service - after 1 year
  • Pension Contribution
  • Flexible Working
  • 25 days holiday plus bank holidays
Values Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;Keoghs values
  • We listen, are down to earth and supportive
  • We work together towards a common goal
  • We’re friendly with a can do attitude
  • We care about our clients
  • We evolve
We look forward to receiving your application

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